September 19, 2014, 02:18:07 PM

Author Topic: We Have More Internal Canon Service Information on Lenses & Cameras  (Read 21516 times)

Valvebounce

  • 1D Mark IV
  • ******
  • Posts: 864
  • Still can't use most of it to it's full potential!
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #195 on: April 12, 2014, 05:21:34 AM »
Hi Beckscum.
Could you please clarify UA from your post please, I am not familiar with this abbreviation.

Cheers Graham.

that they returned full batches of UA lens back to Canon in 2012
7D + Grip, 40D + Grip, 20D, EF-S 17-85 Kit lens, EF 70-200 f2.8 L IS II USM, EF 2x III, Sigma 150-500, Sigma 17-70 f2.8-4 C, 50mm f1.8, 550EX some Filters Remotes Macro tubes Tripod heads etc!
20D, BG-E2N, 17-85mm, 50mm are pre loved. :)
(300D Saved a holiday, E-FS 18-55 Cosina 100-300 retired)

canon rumors FORUM

Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #195 on: April 12, 2014, 05:21:34 AM »

Sporgon

  • 1D X
  • *******
  • Posts: 1881
  • 5% of gear used 95% of the time
    • View Profile
    • www.buildingpanoramics.com
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #196 on: April 12, 2014, 07:31:16 AM »
Hi Beckscum.
Could you please clarify UA from your post please, I am not familiar with this abbreviation.

Cheers Graham.

that they returned full batches of UA lens back to Canon in 2012

I think he's referring to the date code - the use of which Canon seem to be phasing out. In this case it would be lenses manufactured in Utsunomiya during 2006.
« Last Edit: April 12, 2014, 11:37:37 AM by Sporgon »

tron

  • 1D X
  • *******
  • Posts: 1827
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #197 on: April 12, 2014, 08:02:53 AM »
Hi Beckscum.
Could you please clarify UA from your post please, I am not familiar with this abbreviation.

Cheers Graham.

that they returned full batches of UA lens back to Canon in 2012

I think he's referring to the date code - the use of which Canon seem to be phasing out. In this case it would be lenses manufactured in Utsunomiya during 2006.
UA = Utsunomiya  2012 not 2006.
There is a reference in

http://www.the-digital-picture.com/Canon-Lenses/Canon-Lens-Aging.aspx

Sporgon

  • 1D X
  • *******
  • Posts: 1881
  • 5% of gear used 95% of the time
    • View Profile
    • www.buildingpanoramics.com
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #198 on: April 12, 2014, 08:09:28 AM »
UA = Utsunomiya  2012 not 2006.

Ooops, yes you are quite right. U is 2006. My mistake

Valvebounce

  • 1D Mark IV
  • ******
  • Posts: 864
  • Still can't use most of it to it's full potential!
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #199 on: April 12, 2014, 10:43:29 AM »
Hi folks.
Thanks for that, I checked an abreviation page and came out confused, but that explains it all!

Cheers Graham.

UA = Utsunomiya  2012 not 2006.

Ooops, yes you are quite right. U is 2006. My mistake
7D + Grip, 40D + Grip, 20D, EF-S 17-85 Kit lens, EF 70-200 f2.8 L IS II USM, EF 2x III, Sigma 150-500, Sigma 17-70 f2.8-4 C, 50mm f1.8, 550EX some Filters Remotes Macro tubes Tripod heads etc!
20D, BG-E2N, 17-85mm, 50mm are pre loved. :)
(300D Saved a holiday, E-FS 18-55 Cosina 100-300 retired)

beingaliveisnotliving

  • SX50 HS
  • **
  • Posts: 1
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #200 on: April 17, 2014, 08:03:27 AM »
Yes, the documents should be released. This could easily be a form of CORRUPTION by the manufacturer against its loyal customer's.  The documents should be released to the general public, so each country can procede with legal santions for possible criminal acts. If these documents are true, then, Canon are performing a conjob on its customers.

Beckscum

  • SX50 HS
  • **
  • Posts: 7
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #201 on: April 18, 2014, 07:42:41 AM »
According to the other customers who dealt with Canon HK for sub-standard products, Canon always mislead you to accept repairing option before they disclose the discount rate, ie the customer is not on a level playing field, such a nasty technique to handle compliant.
« Last Edit: April 18, 2014, 07:45:37 AM by Beckscum »

canon rumors FORUM

Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #201 on: April 18, 2014, 07:42:41 AM »

Rienzphotoz

  • Canon EF 300mm f/2.8L IS II
  • *******
  • Posts: 3322
  • Peace unto all ye Canon, Nikon & Sony shooters
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #202 on: April 18, 2014, 08:06:25 AM »
It's been 2 weeks since certain claims were made about Canon screwing the customers ... yet to see any proof.
Canon 5DMK3 70D | Nikon D610 | Sony a7 a6000 | RX100M3 | 16-35/2.8LII | 70-200/2.8LISII | 100/2.8LIS | 100-400LIS | 40/2.8 | 50/1.4 | 85/1.8 | 600EX-RTx2 | ST-E3-RT | 24/3.5 T-S | 10-18/4 OSS 16-50 | 24-70/4OSS | 55/1.8 | 55-210 OSS | 70-200/4 OSS | 28-300VR | HVL-F43M | GoPro Black 3+ & DJI Phantom

Viggo

  • Canon EF 300mm f/2.8L IS II
  • *******
  • Posts: 2042
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #203 on: April 18, 2014, 08:11:29 AM »
It's been 2 weeks since certain claims were made about Canon screwing the customers ... yet to see any proof.

I'll second that.
1dx, 24-70 L II, 50 Art, 200 f2.0 L

Methodical

  • PowerShot G1 X II
  • ***
  • Posts: 47
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #204 on: April 23, 2014, 07:21:05 PM »
...I had a Ford F-150 that had all the window regulators fail (4 of them) and Ford didn't pay a dime, I did. It was a known problem on all 2004-2007 F-150s. I got stuck replacing them all plus a third one on the driver’s window at a cost of $1K out of my pocket....

Umm, interesting.  I had a Ford Expedition ('01) that developed a head gasket leak because of a well documented issue with the passenger side head (all over the net).  The head was not milled flat and had a slight gash in it from the machining process and over time the head developed a leak.  I was loosing about 2 quarts before an oil change.  There was a service bulletin, but no recall. If you were outside warranty, tough.  I promised myself that I would never buy another Ford SUV.  I went Toyota and happy as a clam - so far. 

I hope Canon is not treating it's customers this way.  If so, I smell a potential class action lawsuit or worse the  defect of loyal customers.
« Last Edit: April 23, 2014, 07:24:42 PM by Methodical »

East Wind Photography

  • 5D Mark III
  • ******
  • Posts: 696
  • EWP
    • View Profile
Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #205 on: April 23, 2014, 10:08:35 PM »
...I had a Ford F-150 that had all the window regulators fail (4 of them) and Ford didn't pay a dime, I did. It was a known problem on all 2004-2007 F-150s. I got stuck replacing them all plus a third one on the driver’s window at a cost of $1K out of my pocket....

Umm, interesting.  I had a Ford Expedition ('01) that developed a head gasket leak because of a well documented issue with the passenger side head (all over the net).  The head was not milled flat and had a slight gash in it from the machining process and over time the head developed a leak.  I was loosing about 2 quarts before an oil change.  There was a service bulletin, but no recall. If you were outside warranty, tough.  I promised myself that I would never buy another Ford SUV.  I went Toyota and happy as a clam - so far. 

I hope Canon is not treating it's customers this way.  If so, I smell a potential class action lawsuit or worse the  defect of loyal customers.

Little chance serious canon customers will defect.  The other side of the fence is worse.  Your warranty info is always available up front before you make a purchase.  After that you are always on your own with any company and any product.  Little chance for a class action.  Now if its still under warranty and it fails then you have a case.  However all of the wining ive seen here is about after warranty service.

And the warranty covers product materials and workmanship for 1 year usually.  The key words here are materials and workmanship.  Any design flaw is considered workmanship and covered under the warranty period.

As far as the ford goes...they are designed to leak right off the dealers lot.  If you fix them all, the engine explodes.


canon rumors FORUM

Re: We Have More Internal Canon Service Information on Lenses & Cameras
« Reply #205 on: April 23, 2014, 10:08:35 PM »