December 12, 2017, 02:02:20 AM

Author Topic: Canon's Definition of Gray Market  (Read 34184 times)

RGF

  • Canon EF 300mm f/2.8L IS II
  • ********
  • Posts: 2445
  • How you relate to the issue, is the issue.
Re: Canon's Definition of Gray Market
« Reply #30 on: December 22, 2015, 06:05:27 PM »
Like I said, official Tamron dealers did not want to hear about the lens that was bought from the U.S.
Once upon a time I had a grey market Olympus Tough that leaked. Olympus International sent me a newer version of the camera...which also leaked but only after I had sold it. I have repaired my grey market Canon things –outside warranty, crashes and salt water– in Sweden and in Finland and nobody ever asked any questions.

It is obvious that whichever way you get your gear, you have to pay the price sooner or later.

If Canon wanted to stop gray markets they could very simply.  Warrant work needs to be performed in the country of original sale.

Except would be granted to retail buyers (1) who were traveling and had equipment failure and (2) travelers who personally purchased an item while traveling.


canon rumors FORUM

Re: Canon's Definition of Gray Market
« Reply #30 on: December 22, 2015, 06:05:27 PM »

StudentOfLight

  • EOS 5DS R
  • ******
  • Posts: 1443
  • I'm on a life-long journey of self-discovery
Re: Canon's Definition of Gray Market
« Reply #31 on: December 22, 2015, 08:09:19 PM »
In an ideal world I would expect Canon YY to invoice Canon XX for warranty repairs conducted in region YY on equipment which is bought from region XX. That way Canon XX pays for aftersales service on Canon XX equipment regardless of where the equipment is used. The customer's investment is protected and Canon YY can sustainably operate their CPS YY services. And Canon XX would need to up their prices in order to meet their aftersales service costs. Balance restored.
« Last Edit: December 22, 2015, 08:12:10 PM by StudentOfLight »
Fantasy Gear:
TS-E: 45mm f/2.8 L,  EF: 40mm f/0.8,  100mm f/1.4,  18-28mm f/2, 28-85mm f/2, 
EF with 1.4xInt: 100-300mm f/4 ,  500mm f/5.6 L

Maiaibing

  • EOS 5DS R
  • ******
  • Posts: 1015
    • Copenhagen Cycle Chic Pictures
Re: Canon's Definition of Gray Market
« Reply #32 on: December 23, 2015, 02:54:52 AM »
I buy all my gear "grey market" because here in the UK the import tax and electronics tax is ridiculous meaning the product is often 1/3 or more expensive then the US equivalent.
(...)

As you only get a 1 year warranty which is disgusting seen as tho the price is so high it doesn't matter anyway you will be paying for repairs. If it came with a 3 or 5 year warranty which seems normal to me… then the extra price hike would be worth it. But most retailers in the UK will charge £350+ for gear worth up to £2500 seen as tho most of my gear is over £1500 that price is just ridiculous.

Even as a working pro the likelihood of a product having a problem is so slim. Infact I've never had a problem under the 1 year mark. Canons products are so well built you should be getting a 3 year warranty with it as standard just like pretty much any other product.

The EU standard is a 2 year's warranty. Cannot imagine this is not the case for the UK.

This is a real reason for Canon to charge European customers more than US customers (apart from VAT/sales tax often being higher in the EU). Not that Canon and others are not over-charging European customers anyway. They are. Its just by less than people sometimes imagine.

rrcphoto

  • Canon EF 300mm f/2.8L IS II
  • ********
  • Posts: 2034
Re: Canon's Definition of Gray Market
« Reply #33 on: April 16, 2016, 03:13:24 PM »
And to think, Canon/Nikon etc could shut down the grey market overnight simply by introducing a flat price worldwide.

But they try and charge customers in "rich" countries substantially more..    I don't have lots of sympathy.. but I do have far more for time for Canon as they still provide support for grey market and parts, unlike Nikon..  one more reason to stick with Canon.

of course that ignores the fact corp taxes regionally are different for the canon subsidiaries, so is distribution costs, employee costs and benefits,etc.

that means the cost for warranty service,etc is different for each region, making it impossible to do what you are wanting.


Orangutan

  • EOS-1D X Mark II
  • *******
  • Posts: 1898
Re: Canon's Definition of Gray Market
« Reply #34 on: April 16, 2016, 03:16:34 PM »
And to think, Canon/Nikon etc could shut down the grey market overnight simply by introducing a flat price worldwide.

But they try and charge customers in "rich" countries substantially more..    I don't have lots of sympathy.. but I do have far more for time for Canon as they still provide support for grey market and parts, unlike Nikon..  one more reason to stick with Canon.

of course that ignores the fact corp taxes regionally are different for the canon subsidiaries, so is distribution costs, employee costs and benefits,etc.

that means the cost for warranty service,etc is different for each region, making it impossible to do what you are wanting.
+10

Mt Spokane Photography

  • Canon EF 5-1500mm f/1.0L IS
  • ***********
  • Posts: 13744
Re: Canon's Definition of Gray Market
« Reply #35 on: April 16, 2016, 04:35:55 PM »
The importing and reselling gray market products for a profit (Cameras are just one example) is a form of Arbitrage.  Its been done forever, lawsuits have and still are launched, virtually all lose, but a few have won.


https://en.wikipedia.org/wiki/Grey_market

https://en.wikipedia.org/wiki/Arbitrage

Costco, in its early years was unable to purchase many high end products from US distributors.  The distributors did not want discounted prices.  This caused Costco to import products like electronics, cameras, and watches.  Costco offered a 1 year return if a product failed.  They were sued, but won. 

As Costco grew, so did their clout in the marketplace such that US distributors were forced to deal with them or risk losing market share to companies that did sell to Costco.  Now, Costco and other big box stores account for a big portion of sales.  But they started by selling gray market, and occasionally still do.  Costco always warned the buyer when a product was gray market.

Sellers of high end products generally package extra optional items such as lenses, memory cards, and carry cases that are not available thru normal retail channels.  They then sell them for the regular retail price, which amounts to free optional equipment.  That's how they deal with discounted sales by big box sellers.

jeffa4444

  • EOS 5DS R
  • ******
  • Posts: 1248
Re: Canon's Definition of Gray Market
« Reply #36 on: November 24, 2016, 01:03:45 PM »
I get fully the support costs that Canon locally (in my case UK) have to build into the selling price. Were told sales taxes make a difference which is true.

However even grey market items bought through a company in the UK have to pay sales tax so how come EVERY DEALER of Canon in the UK are selling the 5D MKIV at £ 3,599 (price fixing?) yet the grey importer who have to also pay shipping, duty & sales tax can currently sell the same body for £ 2,540. This difference does not represent an overhead charge for Canon UK & Warranty cost so it can only be profiteering off of the back of Brexit fears & hiding behind the ££ fall to the yen.

It would be interesting to see the sales figures in the UK which are one of Canon largest markets in Europe and whether the sales are holding up once past the early adopter phase.

I for one will not pay £ 3599 (around $ 4426 at $1.23) for the body its grossly over-priced at that figure. 
Canon 5DS, Canon 6D, Canon 6D MKII,16-35 f4L IS USM, 17-40 f4L USM, 28 f2.8, 24-70mm f4L IS USM, 24-105 f4L IS USM, 100mm f2.8L IS USM, 70-200 f2.8L IS USM II, 70-300 f4-5.6 IS USM, 50 f1.8 STM, 100-400mm f4.5-5.6L IS USM II, 1.4EX III, EOS 760D, EF-S 10-18mm f4.5-5.6 IS STM & others.

canon rumors FORUM

Re: Canon's Definition of Gray Market
« Reply #36 on: November 24, 2016, 01:03:45 PM »