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Author Topic: Password recovery issue  (Read 2699 times)

K3ntFIN

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Password recovery issue
« on: November 29, 2011, 01:14:28 AM »
Hi,

I had to create this account since no amount of password resetting or requests for help lead anywhere.  :(

My original account 'K3nt' is still here, but I lost the password but when I click the reset password link, it says it sent me an email about it and I never got that email. ;( Tried several times, and yes, I checked the junk filters too. There is no mail anywhere coming from this site.

Can one of the admins help out here perhaps?

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Password recovery issue
« on: November 29, 2011, 01:14:28 AM »

meinthai

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Re: Password recovery issue
« Reply #1 on: November 29, 2011, 03:15:13 AM »
I had the exact same problem.  Reset it many times and never received the email.  Fortunately I eventually guessed the correct password, but it was a bit frustrating.

Good luck

K3ntFIN

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Re: Password recovery issue
« Reply #2 on: November 30, 2011, 03:01:49 AM »
YES! I'm not alone. still have the same issue though.

neuroanatomist

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Re: Password recovery issue
« Reply #3 on: November 30, 2011, 08:44:16 AM »
still have the same issue though.

Check your My Messages inbox...maybe you had mail yesterday....
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RC

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Re: Password recovery issue
« Reply #4 on: November 30, 2011, 09:35:01 AM »
Had the same problem while on the road with my tablet.  Used the recovery process (multiple times) but received no email.  Had to wait until I got home to look up my p/w.

As far as I can tell the p/w recovery function for this site is broken.

neuroanatomist

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Re: Password recovery issue
« Reply #5 on: November 30, 2011, 10:48:05 AM »
...or the site email.  It occurs to me now that even though I have the "Notify by email every time you receive a personal message:" option set to Always, I haven't gotten any emails from the site when I've received PMs. 

I'll ask Craig to look into this.
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pjdavep

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Re: Password recovery issue
« Reply #6 on: November 30, 2011, 11:04:35 AM »
I had the same problem and finally emailed buzz@canonrumors.com since it was the only way I could find to get a hold of a human  ;D

Craig reset my password for me, but I doubt he wants to tackle that task on a normal basis.  The email definitely needs fixey.

Later,
   pjdavep

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Re: Password recovery issue
« Reply #6 on: November 30, 2011, 11:04:35 AM »

Canon Rumors

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Re: Password recovery issue
« Reply #7 on: November 30, 2011, 04:21:13 PM »
I emailed you with a password reset.

I think the issue is mail servers, I can reset my password without issue. It seems to only be select people that have the issue. I will look into it a bit more though.


Thanks
CR
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Henrydesu

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Re: Password recovery issue
« Reply #8 on: December 29, 2011, 04:04:56 PM »
Just had this same issue, Couldn't get my old user name account reset pw email. "madvette"

CR Backup Admin

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Re: Password recovery issue
« Reply #9 on: December 29, 2011, 05:34:09 PM »
I e-mailed a new password to you just now.

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Re: Password recovery issue
« Reply #9 on: December 29, 2011, 05:34:09 PM »