June 24, 2017, 10:08:29 AM

Author Topic: Canon Product Advisory: EOS C300 Mark II/EOS C300 Mark II PL Malfunction with VPG130 CFast Card  (Read 1996 times)

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Workaround for Malfunction During Use of VPG130 CFast Card


For EOS C300 Mark II/EOS C300 Mark II PL Digital Cinema Cameras equipped with firmware Version 1.0.6.1.00, we have confirmed a phenomenon in which, depending upon the usage conditions, the camera freezes when a VPG 130 CFast card is used simultaneously with a non VPG130 CFast card.


We are currently making preparations to correct this phenomenon with the release of a firmware update in mid-May. In the meantime, please use the method described in the workaround below.


We sincerely apologize for the inconvenience caused to customers, and we ask for your ongoing patience.




Phenomenon

When a VPG130 CFast card is used simultaneously with a non VPG130 CFast card the camera may freeze. If the camera freezes, even if the live view image is displayed, all buttons and switches, including the POWER switch, will no longer respond, and the footage will not be recorded on the cards. (The time code and the recording indicator may continue to work.)


The camera can be released from the freeze condition by detaching it from the power supply (or removing the battery)


Workaround

If you experience this phenomenon please follow the steps below:


Detach the camera from the power supply or remove the battery.

Remove both CFast cards from the card slots.

Use two of the same type of CFast cards: Either VPG130 or non VPG130.

Note: If there is only one CFast card inserted, you may continue use with no issues.


Affected Products

EOS C300 Mark II/EOS C300 Mark II PL Digital Cinema Cameras (with Firmware V1.0.6.1.00).


Support

We are planning to release updated firmware in mid-May 2017.


If you have not already done so, please register the EOS C300 Mark II and EOS C300 Mark II PL. By registering, we will be able to notify you via email about future announcements.


This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.


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transpo1

  • EOS M3
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HUGE video news for Canon at NAB- CFast card malfunction.  :P

Seriously, though- it's good that these things are announced.

HarryFilm

  • Canon AE-1
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HUGE video news for Canon at NAB- CFast card malfunction.  :P

Seriously, though- it's good that these things are announced.

---

YES it's nice that Canon fixes things pretty well...BUT...can you
FINALLY GIVE US PROS what we WANT!

H.265 4:4:4 16-bits per colour channel (48 bit colour) Video CODEC
on Canon C700, Canon C300 Mk2, Canon 1DxMk2 and Canon 5D Mk4
and a Still Photos Based JPEG-2000 Wavelet compression ALSO AT
4:4:4 16-bits per colour channel (48 bit colour).

On ALL cameras output frames sizes should be user-selectable
but ALWAYS USING Lanczos-3 or Lanczos-5 based image resampling
with a USER-SELECTABLE AMOUNT of "UnSharp Mask" filter added
AFTER resizing to enhance sharpness of object edges only!

DO THIS CANON VERY SOON NOW
or my money will be going for multiple
SONY A9's and multiple F65 CineAlta cameras!






Valvebounce

  • Canon EF 400mm f/2.8L IS II
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Hi Harry.
Please could you stop randomly hitting return half way through a sentence, IT does NOT make IT easier to read, I find  it makes it harder, see my edit! ALSO why do you feel you need TO SHOUT groups of WORDS sporadically THROUGHOUT a sentence? 

Start edit.

YES it's nice that Canon fixes things pretty well...BUT...can you FINALLY GIVE US PROS what we WANT!

H.265 4:4:4 16-bits per colour channel (48 bit colour) Video CODEC on Canon C700, Canon C300 Mk2, Canon 1DxMk2 and Canon 5D Mk4 and a Still Photos Based JPEG-2000 Wavelet compression ALSO AT 4:4:4 16-bits per colour channel (48 bit colour).

On ALL cameras output frames sizes should be user-selectable but ALWAYS USING Lanczos-3 or Lanczos-5 based image resampling with a USER-SELECTABLE AMOUNT of "UnSharp Mask" filter added AFTER resizing to enhance sharpness of object edges only!

DO THIS CANON VERY SOON NOW or my money will be going for multiple SONY A9's and multiple F65 CineAlta cameras!
End edit.

Cheers, Graham.

YES it's nice that Canon fixes things pretty well...BUT...can you
FINALLY GIVE US PROS what we WANT!

H.265 4:4:4 16-bits per colour channel (48 bit colour) Video CODEC
on Canon C700, Canon C300 Mk2, Canon 1DxMk2 and Canon 5D Mk4
and a Still Photos Based JPEG-2000 Wavelet compression ALSO AT
4:4:4 16-bits per colour channel (48 bit colour).

On ALL cameras output frames sizes should be user-selectable
but ALWAYS USING Lanczos-3 or Lanczos-5 based image resampling
with a USER-SELECTABLE AMOUNT of "UnSharp Mask" filter added
AFTER resizing to enhance sharpness of object edges only!

DO THIS CANON VERY SOON NOW
or my money will be going for multiple
SONY A9's and multiple F65 CineAlta cameras!
7DII+Grip, 7D+Grip, 40D+Grip, 5D+Grip, EF 24-105 f4L EF-S 17-85, EF-S 10-22, EF 70-200 f2.8 L IS II, EF 2x III, EF 100-400 f/4.5-5.6l IS II, Σ17-70 f2.8-4 C, EF 50mm f1.8, 550EX, Triopo TR-985, Filters Remotes Macro tubes Tripod heads etc!

5D, 20D, 24-105, BG-E4, BG-E2N, 17-85, Nifty 50 pre owned.

canon rumors FORUM