My observation:
Proofread your messages before you send them. I read you as an annoying teenager when I read that message, or at best, someone who wrote it on their phone and the autocorrect messed up a few words. Emotionally driven messages hardly ever warrant a response; be lucky you even received one.
My issue:
I pre-ordered 6-12 hours before other people who were receiving theirs while mine had no ETA. We (this community) later figure out (best we can) that this has to do with individual proximity to the warehouses that have stock. This is wrong. "First come, first serve" shouldn't take a back seat to Amazon wanting to save on overnight shipping from one location in the country to another. Wrong. Also, to have the big giant's customer service team tell me and many others that the camera is not in fact released yet, as they are concurrently shipping thousands of them to people who have pre-ordered them is also wrong.
I won't be pre-ordering anything from them again.
That being said, I ordered it from a third party on Amazon and will receive mine Tuesday. I paid a tiny bit more for shipping. When Amazon's third party sellers can ship the camera faster, and with more information, than they can themselves, things are pretty messed up, you have to admit.
So while I dislike the way this was handled, are you really surprised? That being said B&H and Adorama hardly handled things properly either IMO. This whole launch was terrible. I received one of the very first 7D's at launch and had no problems whatsoever getting mine, first shipment.
Canon surely also screwed up. Body only was second place to the kit. I think that's like a retailer telling you the camera is out of stock unless you buy their kit with two lenses and filters! It's crap. They obviously have the camera in stock otherwise the kit wouldn't be an option. Should be illegal.
All in all this launch was FUBAR'd and everyone needs to learn from the mistakes they ALL made. In the Canon vs. Nikon battle, things like this get noticed. Whether the product is great or not is irrelevant if they can't get it into people's hands effectively. This happens anytime a new game console ships and stock is severely limited. Poor publicity.
My closing comments: Nothing will change. This is the way the broken machine operates.
