I got my kit from Norman today.
They overnighted it for me even though I paid for 2-3 days because they didn't ship on Wednesday as promised - now that's what I call excellent service!!
Pat even emailed me today after he was notified by UPS that I'd received it.
Everything was very well packed compared to Adorma who seem to be becoming a bit like Amazon (throw it in a box with a couple of plastic air bags and hope for the best).
I'll definitely be shopping with them again