Ok, now you've got me hooked: How long does it take to get a body cleaned by CPS? I'm asking you about the average time because from my recent experience with the local Canon service, I don't really trust their predictions...
If you go with CPS GOLD, its GUARANTEED to be fixed within 3 days of them receiving it, if its a larger problem and they expect the repair to take more than 3 days then they will overnight you a loaner to use free of charge while yours is in the shop. Everything ive ever sent to CPS has been back in my hands that same week. Case in point. I just sent my 16-35 into CPS as the zoom right rubber fell off. I overnighted it to them, as I am on location here in Hawaii and I needed it back ASAP. Canon received it at 10:30 am and shipped it back to me overnight the same afternoon. Total down time, 2 days from me shipping to having it back in my hands. FROM HAWAII! This has been my experience with ALL canon CPS fixes. Plus, with the gold membership you get 3 free clean and check coupons so you can send your camera in for a sensor clean FREE, or any other lens or whatever you need cleaned and checked. They always return items to you overnight at their expense. Ive had them clean and re-calibrate dozens of lenses, fix speedlites that fell from ridiculously tall heights and exploded on impact. Last year my 5D2 quit after a terrible ice cold rain storm that I was in for 2hrs. (It could not have been any more soaked if ran it under the faucet!) Buttons stopped working. They replaced the LCD, back panel, all buttons, wheels, ect ect, and I had that back in the 3 day limit. My camera was like BRAND NEW when I got it back, not a scratch or ding on that 3 year old beat to hell camera body. Total cost of that fix was only $150. My camera's resale value went up by more than that just cosmetically. Ok, did I mention that they also have a loaner program? Want to try out a 5D3 before purchase? no problem. Send them an email and they will mail you a 5D3 to use for two weeks as a trial, FOR FREE! Want to try out that $14,000 400mm lens for your brothers soccer game? FREE for 2 weeks. Plus you get a totally awesome CPS camera strap for registering, a EOS book, extra body and lens caps, ect ect. So basically, the $150/yr or whatever it is, is already paid for with the 2 free clean and check coupons. Canon, if you are reading this, feel free to hire me as a promoter for CPS... I guess I have nothing but good things to say. Ive been with them now for almost 10 years. I can't imagine not having this service. Oh, did I mention 24hr US based tech service for your equipment? YUP. call em at 3am with camera question, they will answer in seconds, and you will actually be talking to someone who knows whats up! Virtually zero hold time no matter when you call.
Ok, so I am sure that I will think of more good things to say as soon as I press "Post" HA! If anyone else wants to share their CPS experience, I have a hunch it will be the same story... Now, go join!
