Canon EOS 5D Mark III Product Advisory

[awinphoto]

My 5DIII does this, too, but I can't see when I'd be in shooting situation where it would be an issue. Perhaps there are situations where it would matter, but if Canon offers some kind of fix, I'm not going to bother sending the camera in.

Where does it matter?

Say I've composed a shot in a dark setting by looking through the eye finder, with the camera tripod mounted.

I don't want to stay looking through the eye finger because it is an uncomfortable position to be in.

I've set the camera to Manual exposure mode.

So I stand up and to see what the exposure settings are, I light up the panel using the button and then adjust the aperture/shutter speed according to what the lit panel says it should be.

A few seconds later, I use the remote to release the shutter and take the picture.

Now when I review it, it is under exposed. What went wrong?

Alternatively, I might be shooting using P/A/V modes using the LCD panel light to let me know when I've dialed +2/3, then with the 10 second timer, wait for the shutter to release. The exposure is taken from the time that I locked it in with the panel lit up and is thus wrong.

Alternatively, right before you shoot you A) know better and check with your external light meter (measure twice, cut once) and B) you double check focus, especially on a tripod before you fire looking in the VF and find the exposure to be off so you know to check again... To me this is such a non-issue... Plus craig also said in his tests, it only occurred when he had the body cap on... when the lens was attached, it did not happen... non issue once again. 

[esi32]

This kind of pisses me off. Not because I feel like I got a defective camera or that I even think this issue would really affect me. I'm pissed off because I will now have to decide if I want to be without my camera while it is getting an updated LCD cover or if I want to ignore the recall and deal with whatever the consequences of that are...

If you're not having any issues, why not just wait until it's convenient to be without your camera for a week?

[Dylan777]

Oh well....I'm 15mins away from Canon Service Center in Irvine, CA. Same day service I hope 

[marekjoz]

Makes you wonder if the 1D X has the same problem!

c500, 1dc...

[prestonpalmer]

I don't understand this... My 5D2 does the EXACT same thing with the light leak as my 5D3!!!

Why a recall on the 5D3 and never the 5D2? AND, will I be able to get my 5D2 fixed from them if indeed this is a problem?

[facedodge]

Of course Canon looks here. Companies pay thousands if not millions for this type of market research.

[marekjoz]

Of course Canon looks here. Companies pay thousands if not millions for this type of market research.

I'm wondering why? Is it not enough to ask Ken? 

[LetTheRightLensIn]

Boring. Hoped (entirely foolishly of course) that they'd add the stuff missing from video or at least fix the crashes with eyefi and general usage some people are reporting at least.

If anything, maybe it's good for Canon, now they can sustain the $3500 longer since they will create a second backlog of pent up demand.   

[esi32]

I don't understand this... My 5D2 does the EXACT same thing with the light leak as my 5D3!!!

Why a recall on the 5D3 and never the 5D2? AND, will I be able to get my 5D2 fixed from them if indeed this is a problem?

Because people whined and complained and it got picked up by popular sites as a 5D3 issue; so Canon is doing what a good company does, grease the squeaking wheel. Unfortunately in the process, the number of people chiming in with my X (where X is not a 5D3) gets lost in the noise or ignored because talking about last years cameras doesn't get the page-views talking about a big screwup on this years new release does.

[JR]

Correct.  In E.U. Countries, Canon will be forced to go door-to-door with a physical hat in their hands to apologize.   

Hrm, why was US pricing lower?

it must be it!   

[JR]

Is this a problem because the new sensor has such incredible low-light sensitivity?

lol!  Maybe they also thought the actually screen cover assembly was not strong enought (or the batch they got initially) compared to the mkii.  So they are acting now in fear this part may cause other issue in the future...maybe?

[Christian_Stella]

While I can't even remember ever turning on the top LCD's backlight in all the years I had my 5d2 and now 5d3, I can see why this would be a problem for some... I mean, why else would they even have the backlight if certain photographers didn't need it?

Does suck I'll probably have to get my camera repaired for something that will absolutely not affect me. I just wouldn't want to hurt the resale value by having an unfixed first batcher. Gives a new meaning to beta cam!

[Wideopen]

I wonder if the next batch will be corrected. Havent gotten around to see if mines is affected yet.

[V8Beast]

So does this problem actually surface when a lens is attached? Last I checked, it's tough to take pictures when the body car or lens cap is blocking all the light to the sensor. 

[victorwol]

My 5DIII does this, too, but I can't see when I'd be in shooting situation where it would be an issue. Perhaps there are situations where it would matter, but if Canon offers some kind of fix, I'm not going to bother sending the camera in.

Think this might affect the value when you try to sell it used...