60D & 7D Rebates coming February 20

[WeatherWarriorMedia]

B&H did reply to a Tweet this morning saying there was a mistake in their system. I wonder however...if anyone actually bought it with the higher price will be refunded.

I think we need to bombard Canon with complaints via twitter (@canon_camera) and post a comment on their site (http://www.usa.canon.com/cusa/consumer?pageKeyCode=contactUsLanding), let them know we are displeased. Don't use bad words, but be stern.

[M.B.Johnson]

Thanks to everyone for posting about the prices going up along with the rebates....bought my 7D and 24-70L on Wed and between the rebates and price increases I ended up at almost a wash on total price but got my stuff several days earlier. Here is how my price broke down:

1479 7D - Now 1699 - 200 rebate = $20 higher
1329 24-70L - Now 1399 - 100 rebate = 1299 = $30 lower

so $10 for ordering when I wanted instead of waiting...I'll take that deal.

[WeatherWarriorMedia]

I will add, that rumors are rumors, but the sick part is the way canon did the business. I would even not have said anything, and just paid the higher price (as we are going to see LOTS of price increases with our economy now), but the idea of offering a 'REBATE' is a complete BS job. I would have been OK with the rebate not being offered at all too.

As I said...put pressure on Canon to FIX this situation, even if through the Loyalty Program.

[TeamWahoo]

WeatherWarriorMedia,
   I did my part.  I just gave Canon my thoughts on their tactics (FWIW).  I was polite but firm as I let them know of my displeasure with their marketing practices.

[sbarbian]

So B&H's website is now reflecting the rebate of $200.00 for the 7d.  They raised their prices from $1479.00 to $1699.00 and then gave the rebate so it's now $1499.00.  Best Buy still has a price of $1453.99 online, but is currently showing sold out. 

[foto]

Hey, you got another member!

I have been looking at B&H website. Last week they had th 60D with a 18-135 lens for $1,139.00. Today they want $1399 after rebate $1299. How upsetting

Can anyone tell me where I can find the most reasonable 60D from a trustworthy store?

[FastMan]

I'm disgusted.  I just sent letters to B&H and Canon.  We all need to do this.  They need to hear from their customer base how badly such sleazy business practices are viewed.  Here's what I sent to Canon:

Dear Canon,
I'm writing to let you know how angry I am at the rebate scam you just launched today on the 7d and 60d cameras.  They were suppose to provide a $200 dollar instant rebate, but the bottom line prices after rebate today at the major Internet sales sites are actually higher today than they were before the rebate.  This looks very sleazy, I'm very disappointed in Canon.  This is not the type of behavior I expect from an honest and reputable company.  It's casts doubt on the level of integrity of the entire corporation.  I've purchased thousands of dollars of Canon cameras and lenses over the last few years, but I'm now considering liquidating it and going with Nikon.  I want to own the equipment of a company I trust, can be proud of, and can recommend to others.  I'm currently embarrassed to carry Canon equipment. 

Signed very disappointed,
XXXXXXXXX 

[Tristan944]

B&H has lowered their raised price to $1800 for the 7D with 18-135mm lens. Here is my chat conversation:


Tristan : Several hours ago the Canon 7D kit with the 18-135mm kit (B&H # CAE7D18135) was $1729. Now atfter a $200 rebate its $1799. Why is it more expensive now?Christina S:  Hello Tristan. My name is Christina, and I will be glad to assist you. Please give me a few moments to begin working on your inquiry.

Christina S:  We have experienced some errors in pricing, I'm not sure as to what items exactly this refers to. Your best bet if you want to order the 7D today, would be to call our sales department directly. Otherwise by tomorrow any and all errors should be worked out:

Christina S:  Sales
800.606.6969 or 212.444.6615

Tristan:  I dont have a phone, can you clarify right now for me please?

Christina S:  One moment.

Christina S:  It looks as though we will match the earlier price, but you would need to send an email to sales@bhphotovideo.com for the inquiry/order.

Tristan:  Thank you for the offer, and I will send an email if I decide to buy it. Does B&H regularly employ sales tactics such as this, raising the price significantly then offering a quasi-fake $200 rebate?

Christina S:  This would not be our policy. If you wish to lodge a complaint you could send an email to cs@bhphotovideo.com

Tristan:  Okay. Thank you for your time.

[justsomedude]

btw, the Amazon $1457 deal is out of stock as are many others.

Hey TeamWahoo - I share your anger.

BTW, the 7D has been sold out from Amazon direct for about 12 days now.  They've been reselling it through their 3rd party dealers for the last two weeks (Beach Camera, Adorama, etc.).  Now it says "only 3 left in stock", and it is shipping from Adorama.

I find it curious that Amazon has yet to restock the 7D Body Only versions at their own warehouses - as they continue to sell it 3rd party.

I find that strange.

[justsomedude]

I think we need to bombard Canon with complaints via twitter (@canon_camera) and post a comment on their site (http://www.usa.canon.com/cusa/consumer?pageKeyCode=contactUsLanding), let them know we are displeased.

Wait until Tuesday - everyone is gone on President's Day Holiday.

[TeamWahoo]

Tristan,
    Thanks for the transcript.  I'm on this "like a fat kid on a cupcake" 

Christina S:  It looks as though we will match the earlier price, but you would need to send an email to sales@bhphotovideo.com for the inquiry/order.

Tristan:  Thank you for the offer, and I will send an email if I decide to buy it. Does B&H regularly employ sales tactics such as this, raising the price significantly then offering a quasi-fake $200 rebate?

Christina S:  This would not be our policy. If you wish to lodge a complaint you could send an email to cs@bhphotovideo.com

Tristan:  Okay. Thank you for your time.

[justsomedude]

My twitter feed...

http://twitter.com/andrewkow

I'm getting on everyone... I'm pissed off.

[foto]

I spoke to a representative at B&H they say that Canon raised the price and cant do anything about it. B&H has to do what canon tells them to.

[tombo]

Was annoyed to find out that a sale was coming right after my 7d shipped from amazon.  Duh.  Was fortunate to recieve at the presale price, and have been happily shooting with my 17-55 since.  Next year, I hope to do the same thing.  Its called marketing, get over it.

[FastMan]

I received a pretty lame email response from B&H

Hello , my name is Kenneth L:

Thank you for contacting the E-Mail Sales Department at B&H Photo Video and Pro Audio.

I do apologize for the inconvenience. There was a pricing error on our website. It has been corrected. We do apologize for the inconvenience.

Nothing has been corrected, it's the same $1699 for the body as it has been all day, $217 more than it was last night. 

I'm way less than impressed by that inaccurate and "blow me off" response.  I don't view B&H as highly as I have in the past.  If it's Canon forcing them to do this, they need to communicate that clearly, not just blow off loyal customers who take the time to voice concern and disappointment to them, with such curt and inaccurate responses.   B&H has thus taken a big step down in my list of companies I respect. 

I've also written to Rockwell, to encourage him to join us in blasting Canon.