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Author Topic: Canon 5D Mark III Light Leak Resolution (Canon USA)  (Read 32674 times)

zim

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #45 on: April 24, 2012, 08:09:31 AM »
This is from canon-europe...

* Some examples of a dark environment are as follows:

1. When the body cap is attached

2. When the lens cap is attached

Ya gotta laugh, no sarcasm there at all

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #45 on: April 24, 2012, 08:09:31 AM »

rambarra

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #46 on: April 24, 2012, 08:16:50 AM »
BTW my 5D2 is affected as well. Can I send that back?

alberto

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #47 on: April 24, 2012, 08:35:56 AM »
ok. if you have a 5D2 :-)

But the answer from Canon Europe is ridiculous or........?

They didn‘t take the customers serious. POINT

Is this the way, what they think about customers from them they take the money, ok they treat them as sheeps like the politicians.

If this didn‘t take your attention...oh boy and people don‘t understand what they mean with.......mmmmm 

Chewy734

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #48 on: April 24, 2012, 08:44:00 AM »
What they should've done was allow early-adopters to trade in their "defective" cameras for the "new" batch of cameras when they arrive at our local AD.

dstppy

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #49 on: April 24, 2012, 08:55:19 AM »
BTW my 5D2 is affected as well. Can I send that back?

Me too! I feel ripped off.  All of my lens-cap photos were garbage. I thought I was just bad at taking pictures.
Canon Rumors is presently creating photographer shortages in Middle Earth (all the trolls emigrated here)

frisk

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #50 on: April 24, 2012, 08:57:49 AM »
I wonder how many 5D3 owners will actually send their cameras in. 

I am most certainly not going to bother - the disadvantage to losing my camera, even if it is only for a day or two far outweighs any conceivable benefit of "fixing" what is a complete non-issue to me.

I do occasionally take photos in a very dark environments - example http://farm5.staticflickr.com/4136/4798974366_4761573c37_b.jpg, where this "issue" would arise.

However, (a) under those circumstances, I do not leave the LCD light on, as reflected light from that could possibly ruin the photo and (b) I do not rely on auto exposure anyhow.

I just cannot imagine any realistic real-world scenario where this "issue" would affect the quality of my potos, so I am just going to happily ignore it and continue enjoying my new camera.

Lasseby

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #51 on: April 24, 2012, 09:16:20 AM »
I wonder how many 5D3 owners will actually send their cameras in. 

I have my 5D III since April 3rd.

I have testet all realistic and non-realistic szenario togethher with the ligth-leak.

My conclusion:

Its an articifal problemized Non-Problem.

there is no need for me to send it anywhere. I just keep taking photos.

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #51 on: April 24, 2012, 09:16:20 AM »

Dylan777

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #52 on: April 24, 2012, 09:24:32 AM »
I wonder how many 5D3 owners will actually send their cameras in. 

I am most certainly not going to bother - the disadvantage to losing my camera, even if it is only for a day or two far outweighs any conceivable benefit of "fixing" what is a complete non-issue to me.

I do occasionally take photos in a very dark environments - example http://farm5.staticflickr.com/4136/4798974366_4761573c37_b.jpg, where this "issue" would arise.

However, (a) under those circumstances, I do not leave the LCD light on, as reflected light from that could possibly ruin the photo and (b) I do not rely on auto exposure anyhow.

I just cannot imagine any realistic real-world scenario where this "issue" would affect the quality of my potos, so I am just going to happily ignore it and continue enjoying my new camera.


I'm 15mins away from Canon Service Center, Irvine CA.

I have no issues with "LIGHT LEAK ISSUE" - So...no issue no service.
Body: 1DX -- 5D III
Zoom: 24-70L II -- 70-200L f2.8 IS II
Prime: 40mm -- 85L II -- 135L -- 400L f2.8 IS II

javier

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #53 on: April 24, 2012, 09:29:48 AM »
did canon fix the problem and will be implementing this change on all new units produced in the factories from now on?
eg. are the new models xxxxx3xxxx onwards going to have the light leak fixed?

what actually happened over here?

In my opinion yes, they will fix the design but they will not tell you.
Like I said people, stand up, return your cameras and send a clear message to canon saying we are not ignorant fix your defective design.



mrmarks

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5D Mark ii light leak in top LCD
« Reply #54 on: April 24, 2012, 09:39:27 AM »
5D Mark II leaking light throuth the top lcd. Small | Large


Canon EOS 5D Mark II (LCD Light Test) Small | Large


This "issue" is also seen in 5D Mark ii, not just the Mark iii. I was using the Mark ii for years without any real problems though.

llcanon

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #55 on: April 24, 2012, 09:42:05 AM »
I am returning my two 5D3's today.

BTW, I started a new thread.

http://www.canonrumors.com/forum/index.php?topic=5990.0

iso79

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Re: 5D Mark ii light leak in top LCD
« Reply #56 on: April 24, 2012, 10:15:32 AM »
Nikons and other camera companies have this as well.
5D Mark III | 5D Mark II | 17-40mm f/4L | 24-70mm f/2.8L II | 35mm f/1.4L | 85mm f/1.2L II | 135mm f/2L

alberto

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #57 on: April 24, 2012, 10:34:12 AM »
did canon fix the problem and will be implementing this change on all new units produced in the factories from now on?
eg. are the new models xxxxx3xxxx onwards going to have the light leak fixed?

what actually happened over here?

In my opinion yes, they will fix the design but they will not tell you.
Like I said people, stand up, return your cameras and send a clear message to canon saying we are not ignorant fix your defective design.


Canon Europe will prepare a "Fix-Kit" for all defective Cameras starting mid may. The Service Center will have work 2h on each camera.

So there is a real issue :-) :D

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #57 on: April 24, 2012, 10:34:12 AM »

mrmarks

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #58 on: April 24, 2012, 10:36:20 AM »
did canon fix the problem and will be implementing this change on all new units produced in the factories from now on?
eg. are the new models xxxxx3xxxx onwards going to have the light leak fixed?

what actually happened over here?

In my opinion yes, they will fix the design but they will not tell you.
Like I said people, stand up, return your cameras and send a clear message to canon saying we are not ignorant fix your defective design.


Canon Europe will prepare a "Fix-Kit" for all defective Cameras starting mid may. The Service Center will have work 2h on each camera.

So there is a real issue :-) :D

Black electrical tape?

TexAg

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #59 on: April 24, 2012, 11:11:28 AM »
I am a noobie on this forum but have been following this issue, as I own one of the affected 5D iii's. From what I can tell on reading up on this issue and reading the forums, I too am in the camp that this is a non-issue and will not affect my photos. However, it is still disappointing to spend 3.5K on a camera and then have this happen. This was my jump from crop factor to full frame, and I trusted Canon. Not saying I don't any more, but I still don't understand it all.

So a technical question, and likely a dumb one - does the leaked light just hit the light meter, or does it also hit the sensor?

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Re: Canon 5D Mark III Light Leak Resolution (Canon USA)
« Reply #59 on: April 24, 2012, 11:11:28 AM »