*UPDATED* 5D Mark III Issue with EF 200 f/2L IS Official Canon Response

[Daniel Flather]

Yes, confirmed, my 200/2 makes the noise in servo.  Rock the camera a bit to make the IS work hard and the noise gets worse. 

200/2 + 5D3 = around $10,000  Canon best get this fixed.

[vuilang]

Anyone have a good estimate when this problem will be fixed?

[Panurus]

5DII + 800mm, in one shoot mode, the photo are not sharp. 
5DII + 800mm : AI servo mode, I can see vibration in the viewfinder.

Thank you Canon. I am a beta tester now. 

[Mt Spokane Photography]

Anyone have a good estimate when this problem will be fixed?

It will be fixed long before I can afford that lens.  The body contains info about each EOS lens, and may have to set some internal adjustment different for that lens.  Third party lenses tell the body that they are a certain Canon lens, which usually works fine until Canon updates the firmware to fix a problem.
 
There will probably be a general roll up of minor or even major fixes in two months.  That seems to be the fastest that canon can do to develop and test fixes. 
 
I doubt that any third party lens is telling the camera its a 200mm f/2 though.

[Crapking]

Camera   Canon EOS 5D Mark III
Exposure   0.002 sec (1/640)
Aperture   f/2.8
Focal Length   300 mm
ISO Speed   3200

AI servo


DRYL1561 by PVC 2012, on Flickr

Used the 5d3 and the 300 2.8 (original) with just a slight humming/vibration noted. Seemed to lock focus quickly w/o jumping but more noticeable than any sound from the 1dIV.

[vuilang]

What "Third Pary Lens" are you referring about?
the issues is with Canon 5d3 and CANON 200f2is.

Anyone have a good estimate when this problem will be fixed?

It will be fixed long before I can afford that lens.  The body contains info about each EOS lens, and may have to set some internal adjustment different for that lens.  Third party lenses tell the body that they are a certain Canon lens, which usually works fine until Canon updates the firmware to fix a problem.
 
There will probably be a general roll up of minor or even major fixes in two months.  That seems to be the fastest that canon can do to develop and test fixes. 
 
I doubt that any third party lens is telling the camera its a 200mm f/2 though.

[sparda79]

Canon USA Issues EF 200mm f/2 L IS and EF 800mm f/5.6 L IS Service Notice
http://www.the-digital-picture.com/News/News-Post.aspx?News=2401

[digiitch]

I've used it with my 70-200mm f/4 IS L lens single and attached with my 1.4x III without the problem mentioned. I've also used it with my Canon 800mm L f/5.6 IS L lens and I haven't experience anything out of the ordinary.

Good luck to those with issues.

My experience with the 70-200 f/4L IS was that it always made excessive noise during IS.  I can't imagine it could be any worse on a 5DIII 

[Jamesy]

My 70-200mm f/4 IS L is noisy for sure but it is the same on my 40D as it is on my 5D3.

I wonder if Canon intends to fix the issue with tape? LOL 

[Heavyweight67]

Now everyone will be avoiding certain serial numbers, then complaining that the resale of those will be reduced compared to the "non-affected"... and why lenses costing thousands could be released with "issues"...
I'm sure somewhere there is a site which compares noise values of lenses, and that Canon exceeds the noise of Nikon lenses.
For some I understand the annoyance, having to have the time to send equipment in for repairs (it rarely is ever straight forward)...shipping/handling/downtime.

I've been following the 5Diii "issue"...and find it amazing how many people have an hmmm OPINION...

So far it would seem, that not so many people own these "affected lenses', as the response has been minimal.

Now if only I can remember all the affected serial numbers, next time I go shopping...

Hopefully I don't get one of those, non fixed, excessive dB lenses...

I'm sure now that I think of it, I already have one 70-200 f/4....curses Canon..

[briansquibb]

So far it would seem, that not so many people own these "affected lenses', as the response has been minimal.

I have one - but not getting a 5DIII so that is OK

[Jamesy]

The issue may very well impact the 1DX too.

It stands to reason, if Canon are using a new algorithm for AI Servo on the 5D3 and the algorithm is borrowed from the 1DX, then the 1DX will have the same issue with those lenses. If it was something that could be repaired in camera then Canon would not take the route of recalling the lenses - they would repair the camera body or issue a firmware update for it.

[Maxis Gamez]

then the 1DX will have the same issue with those lenses.

I didn't experience this when I used the 1D X few weeks ago with my 800mm. I'm not sure how accurate your statement is. We'll see.

[Jamesy]

Is your 800 one of the effected revision  codes?
EF800mm f/5.6L IS USM：If the fifth and sixth digit is 00, 01, 02, 03, 04, 05, or 06.