Numerous good points raised throughout the current 9 pages of this thread. I have found out of the box anything doesn't mean it's the way it is suppose to be. I've brought new lenses such as the 400mm 5.6 L out of box to Canon Svc. Center..it was off. I baby the 7D and after 6 months said to myself, I paid for the warranty go use it and get the unit cleaned..sure enough they found an issue with the AF mechanism and replaced it. Point being here, if you are not happy with your results but others are, perhaps your lens or camera do need service..new or not. I wound up buying a Lens Align kit from michaeltapesdesign.com and a WhiBal as well, and found several lenses front or back focusing. The kit made a big difference and now all are spot on with any lenses I had in question. Lenses don't permanently stay aligned as well. They should be checked regularly.