Gear Talk > Lenses
Vignetting problem on 24-105mm
Slashp:
I just had one UV filter, I will do some tests tonight without the filter but doesn't seem to be a filter issue. What is the process if I need to replace the lens ? Should I return it to canon or the the dealer (B&H) since I received this lens with the 5D Mark III less than a month ago ?
Thanks,
John
neuroanatomist:
--- Quote from: Slashp on April 30, 2012, 01:58:57 PM ---Should I return it to canon or the the dealer (B&H) since I received this lens with the 5D Mark III less than a month ago ?
--- End quote ---
I'd start by calling B&H to see if they'll just swap out the lens for you. Else, you'll need to contact Canon Service.
Mt Spokane Photography:
--- Quote from: neuroanatomist on April 30, 2012, 03:36:33 PM ---
--- Quote from: Slashp on April 30, 2012, 01:58:57 PM ---Should I return it to canon or the the dealer (B&H) since I received this lens with the 5D Mark III less than a month ago ?
--- End quote ---
I'd start by calling B&H to see if they'll just swap out the lens for you. Else, you'll need to contact Canon Service.
--- End quote ---
Looks like decentering to me, swap it out if possible, or send to Canon, but do it!
Slashp:
Hi all,
I did some testing and I can definitely reproduce the issue, but not always: on some pictures I get a consistent vignetting on all borders. However, here are two other examples:
I need to replace my lens I guess
John
victorwol:
From BH site.
All items sold by B&H are warranted solely by the manufacturer/distributor, except "direct import" a/k/a IMP items. All items needing repair (other than IMP) should be sent to the manufacturer/distributor directly for service. B&H is not liable if the manufacturer/distributor fails to perform warranty service
You need to send it to Canon, being in warranty they will even cover the shipping I believe. But BH would take it back for a return or exchange of the whole thing, since you bought two, they give you 30 days to return anything, but cameras need to have less than 200 photos according to their "small letter" on the returns.
I bought once a lens that arrived not working correctly and they took it back even paid the shipping, so that sort of contradicts what it says on their website. So you can give it a try, but as it is already 30 days.....
You must be covered in any way. Hope you get it solved soon. Don't wait, it is not normal.
I've seen it it filters that are thick at 24mm but is usually the same on each corner.
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