I'm not really impressed with fuji service at the moment
I sent my x10 in to have the white orb issue fixed. ie replace the sensor with the new fixed one
I left an SD card in the camer with a sample that clearly indicates the issue.
they sent it back saying they could not find the problem
I've asked if they actually looked at the white orb sample i supplied with the camera
Fuji have had a bad run with releasing cameras with lots of bugs
however that said the last firmware update for the x10 was killer with allowing full customisation of the raw button canon could learn a thing or two here (the raw button was only marginally less useless than the stupid rate button on the 5Dmk3