It could be random luck of the rep you get, but I wonder if, "You should get one from this week's shipment," means just that, whereas, "We have no information on any 1D X shipments," means you're not getting one from this week's shipment.
That's what is so frustrating to me. I am sure it's based on luck of the rep draw. The one who told me he has no way to know when shipments go out is obviously giving me a line that contradicts the phone rep I talked to who said that information is confidential and cannot be given out.
In all honesty, I feel for B&H. If their policy is to not disclose this information, the policy should be in effect for anyone who calls, not based on "luck of the draw." If you think about it, by that rep telling you that your camera is shipping and your post on here probably flooded their reps with people asking about their order. This is not good for them. Keeping this information quiet ensures they don't get flooded with calls when the order happens to not ship because of delays from Japan or other problems that can occur down the logistics chain.
The really disappointing thing for me is how quiet Canon has been about this whole thing. To announce this camera in October 2011 and not ship until July is really bad. They must be covering up some REALLY embarrassing stuff to risk the bad vibes they are sending by being silent while their loyal customers wait.
P.S. In the last 4 years I have been a heavy consumer of camera and video related equipment, I have ONLY purchased from B&H. In my opinion, their customer service policy regarding returns and exchanges is unparalleled. Please don't take my comments above as a slight on B&H as a company, they are the only game in town as far as I'm concerned.
