Joystick issue 5d mk iii

[bard108]

First time post but just wanted to see if anyone had the same problem with their joystick/multi-direction controller going AWOL!

[Otter]

I cannot see what the problem is in this picture, could you give a better explanation or post a higher rez pic?

[Razor2012]

Not sure what's going on but no issues with mine.

[ChrisAnderson]

Mine works (and is still attached), but i find it's overly sensitive and it's really difficult to navigate menus unless i'm holding the camera just right, and really focusing on how i'm pressing the controller.  Like, the slightest touch sends a left or right command/

[bard108]

Sorry about the vagueness, posted in fury...
It started getting supper sensitive making it next to useless and next time I look it had fallen off and it hadn't taken any knocks or any harsh use. Seen on another forum others complaining of the issue...
better image:

[Drizzt321]

Huh, mine is doing just fine. That's really crappy. That really should be covered by the warranty.

[bard108]

Huh, mine is doing just fine. That's really crappy. That really should be covered by the warranty.

It may well be... unfortunately I went grey market

[adhocphotographer]

Huh, mine is doing just fine. That's really crappy. That really should be covered by the warranty.

It may well be... unfortunately I went grey market

Dude that sucks... i would be soooo pissed off. good luck!

[quartzie]

Sorry about the vagueness, posted in fury...
It started getting supper sensitive making it next to useless and next time I look it had fallen off and it hadn't taken any knocks or any harsh use. Seen on another forum others complaining of the issue...

Curiouser and curiouser. I figured that exact same joystick got a lot of exposure on the 7D, where it didn't cause much trouble (to my knowledge).

[bard108]

I had hoped that as it's pretty much identical to the 7D joystick (although, apparently, poorer quality) I would be able to find one to pop on but all the authorised canon peeps have said it needs an entire new back (GBP 150 including man hours) and at the moment only Canon themselves are authorised to repair in the UK... any tips for a 'make do' fix?

[schlef]

Mine works (and is still attached), but i find it's overly sensitive and it's really difficult to navigate menus unless i'm holding the camera just right, and really focusing on how i'm pressing the controller.  Like, the slightest touch sends a left or right command/

If you have the battery grip, turn the switch to off. For some reason, when my battery grip is turned on, the main joystick is super sensitive... if I turn the grip controls off, then it works like a non gripped unit (ie, better).

[David Hull]

I remember seeing at least one report of this over on DP Review.  I remember the guy sent it back to Canon and they fixed it.  Found the link:

http://forums.dpreview.com/forums/read.asp?forum=1032&message=41564974

[Rousey]

I'm awaiting 1dx's on pre-order and have shot 20 weddings with a pair of 5d3's.  The exact same happened with one of the bodies at my last wedding Saturday gone.  It wasn't dropped, wasn't forced it just literally jammed and popped out. 

I had been internally debating whether I really needed the 1dx's but the minor break has helped make up my mind. 

I managed to continue shooting the wedding with the body fine but it was fidly to change AF points.  Haven't had the chance to take it for repair as yet.  I'm assuming it will be done under warranty.

[Viggo]

Maybe a bad batch? Are the serialnumbers in the same area?

[gators1996]

Same thing happened to me after less than a week with the camera. Was overseas at the time. Canon quickly repaired it once I returned home. No additional issues for the past few months. Hopefully the repaired part is better than the original part.