Gear Talk > Technical Support
EOS Utility
nairfotografia:
Not my favorite tool to download pics to my mac but kinda bootlegged with a memory card reader for my LExar 1000x 32gb CF card is on its way....i m connecting the camera to my mac to download pics and EOS Utility seem to be the only way to do it at the moment as My LR3 program wont recognize the new raw files. (Although photoshop does).
To add to the pain updated Lion to MLion and EOS Utility crashes. Any one facing this issue ?
neuroanatomist:
--- Quote from: nairfotografia on July 27, 2012, 12:22:27 AM ---i m connecting the camera to my mac to download pics and EOS Utility seem to be the only way to do it at the moment
--- End quote ---
Do you have iPhoto installed? I know that when I connect a camera, Aperture launches automatically and I could import the photos there.
Jotho:
I don't know your problem as I don't run Apple any longer. One reason for your problem could be that Canon refused to pay 30% or their revenue to Apple so Apple decided to cancel support for any canon software. This thinking is what almost killed IBM about 20 years ago. Apple wants to sell their tools and softwares instead of supporting others, and so far they have been successful. We'll see if they last.
heyandy:
nairfotografia,
I don't have my 5d mkIII with me right now to test this, but have you tries the "Image Capture" app that installs with osX?
It should be able to pull photos from the camera... unless it doesn't support the mkIII. I'll check with mine this evening and see how it goes.
-Andy
jsbraby:
--- Quote from: Jotho on July 27, 2012, 12:27:52 PM ---I don't know your problem as I don't run Apple any longer. One reason for your problem could be that Canon refused to pay 30% or their revenue to Apple so Apple decided to cancel support for any canon software. This thinking is what almost killed IBM about 20 years ago. Apple wants to sell their tools and softwares instead of supporting others, and so far they have been successful. We'll see if they last.
--- End quote ---
Apple's 30% commission only applies to paid applications sold through the Apple App store (or iTunes store). Since EOS Utility isn't distributed that way, it's not subject to any commission. Further, Canon is responsible for supporting their utility on Apple's OS, not the other way around.
EOS Utility 2.11.4 is crashing on my system that I upgraded to Mountain Lion. Currently I'm using Aperture to download images (although you could use iPhoto or Image Capture). This is very similar to the issues EOS Utility had when Lion shipped.
If Canon treats this the same way they did the Lion upgrade, expect an update to EOS Utility to fix Mountain Lion issues sometime after Canon updates their printer drivers for Mountain Lion.
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