This is my first post.
My self and my camera took a hit and fell in the fresh water ( 3-5 sec at the most ) After I dried the camera I turned it on and it works perfectly expect for one thing. Shutter does not work. Well I can still use auto focus but when i press the button it will not fire. Instead it give me a message error 20 and it tells me to turn the camera on and off or take the battery out and or format CF card. I did all of that used several different CF cards original canon batteries and I still get the same message. For the record if I choose to manually clean the sensor option I will get shutter to move without any problems or error message. After several days of trying to find some answers online ( i did find lot of reports about the same error message but nothing was remotely similar to my problem. So I decided to ask for some help or advice on my favorite website.
Here is the full story. I will try to include as many relevant details as possible so someone can tell me if they had similar experience and if I'm wasting my time trying to get it to work.
We were in Yosemite national park climbing the Lower Falls. Now I know I should have taken the dry route and not climb the falls without any protection for the camera but that is just me being an idiot
Once I fell in the water first thing I did was to take the battery and the CF card out. I dried the camera as best as I could and left everything open. As soon as we got in to car I turned the heater on and kept the camera about 12 inches from the heat source. Once we got to hotel I used the fan in like 30-45 min intervals ( minimum to medium heat ) and camera set about 20 inches from the heat source for the remainder of the night. In the morning everything looked totally dry but I still got a plastic container, 5 pounds of rice and very fine lady stocking and left it in the trunk of the car for about 48h. I try calling several local repair shops and all they said was " Sorry for your loss.We can offer you brand new camera at incredible price.... We drove from Bakersfield to Las Vegas and than continued on to Grand Canyon. Once we got to Grand Canyon I just had to see if I could turn the camera on again ( words cannot describe Grand Canyon it is a Must on anyones bucket list ) What give me hope was the fact that the battery that was in the camera was charging properly also my cell phone was in the water for the same amount of time and was working just fine after only 24 hours of drying. After we took it out of the rice we cut the stocking open placed the battery in and woala camera turned on and everything was looking good. It did reset to manufactures original settings so I had to set date time and some other things again. Finally I wanted to take test picture and shutter locked up. I restarted the camera again got in to menu and used the manual sensor cleaning option to reset the shutter.
Now the question is do I try to give the camera to local NYC repairer shop and see what they say and if they can help me or do I just send it to Canon and hope for the best ( this camera is only 3 month old ). Another thing is do I tell them about the water or do I just say that camera took a hit and ask them to check everything. I also had 24-70mm L lens on the camera when all this happened and from the outside lens looks great not a scratch on it, but on inside is full of dust and there is still some moisture in it. I'm sure I will be able to take the moisture out but I'm not sure if they can take it apart and clean the lens so I can use it again. If you can service this camera or know someone who can do it please don't be shy. Plan is to take the camera in to service on Monday.
I'm part time wedding photographer ( second photographer ) and I really need everything to be in pristine condition and working perfectly.
P.S. English is not my native language so I do apologize for my bad grammar.
Thanks in advance!!!