Topic: dirty 1 DX --- Dirty 5D MKIII --- does Canon have quality control at all? (Read 5905 times)
Am I crazy thinking that a new camera should have a pristine sensor?
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Am I crazy thinking that a new camera should have a pristine sensor?
My 1DX had several pieces of dust on the sensor and a little fiber on the focusing screen. Nothing a dust blower and swipe with the arctic butterfly couldn't cure. Almost every camera I've purchased has had some amount of dust on the sensor. Often a new camera will deposit some oil on the sensor too. I've been fortunate enough to not have to deal with that problem (as of yet). Interestingly, the cleanest camera I've ever gotten out of the box was my 5D3. There was only a couple specs that were faint even at f/32.
Sensor dust is just something you have to deal with... it's surprisingly easy to get a lot of dust in there. I would think you'd be fully prepared to deal with it quickly considering you're buying a 1DX. If the camera works well otherwise, I wouldn't worry so much about a little dust. If you're uncomfortable cleaning it yourself, I'm sure Canon will clean it free of charge and get it back to you quickly (especially if you're a CPS member).
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Now they want me to send the camera in to be cleaned... A brand new camera should be replaced not sent to be repaired....
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Haha, Too funny, even if your camera was stored in the sahara desert the sensor should be clean since there are so many layers to remove from a new unopened boxed camera from Canon. What a complete jerk that he said that to you, very unprofessional in my opinion to suggest something so completely irrelevant to a customer as a response.Am I crazy thinking that a new camera should have a pristine sensor?
My 1DX had several pieces of dust on the sensor and a little fiber on the focusing screen. Nothing a dust blower and swipe with the arctic butterfly couldn't cure. Almost every camera I've purchased has had some amount of dust on the sensor. Often a new camera will deposit some oil on the sensor too. I've been fortunate enough to not have to deal with that problem (as of yet). Interestingly, the cleanest camera I've ever gotten out of the box was my 5D3. There was only a couple specs that were faint even at f/32.
Sensor dust is just something you have to deal with... it's surprisingly easy to get a lot of dust in there. I would think you'd be fully prepared to deal with it quickly considering you're buying a 1DX. If the camera works well otherwise, I wouldn't worry so much about a little dust. If you're uncomfortable cleaning it yourself, I'm sure Canon will clean it free of charge and get it back to you quickly (especially if you're a CPS member).
This is no dust... It is residue from cleaning fluid or something like that, it is stuck to the sensor, and my point is no camera,should leave their assembly line like that, my last 3 cameras from canon arrived like that, you don't see this unless you take macros at f16 and up... But is pretty annoying since they show up on all my macros, I can clean it myself, since last two times I sent it to Canon to be cleaned they came back worst than when I sent them and I had to do it.... My point is 3 lasts cameras I got had residues from cleaning fluids in their sensors...
Top that the representative form CPS telling me... May be the dealer are storing the camera in a bad way... What?... These cameras have never touched the dealer storage.. And if the way they store the camera can affect the sensor... Then the camera have a problem... The other question from the CPS rep,was ... Are you sure is not a distortion or the lens that is making the sensor to not record correctly? ........... Hate when I'm treated as an idiot....
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