Gear Talk > Canon General

To CPS or not to CPS...That is the question

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jmanley:
I'm just wondering what others experience is with Canon Professional Services (CPS)?  I will start out with the fact that I "qualify" for all three levels of membership.  I'm just wondering if the $500 price tag is worth the platinum membership.  I take very good care of my gear, but I know things can happen. 

Thoughts?  Who has joined/renewed recently?  What are the freebies ;) (I know you pay a bunch of money to get free stuff but you know what I mean)

Thanks

TrumpetPower!:
I'm interested in this discussion, too.

I'm thinking of going with Platinum, but mainly for the extra CLR coupons for some gear I'm planning on selling and because I'm not looking forward to the hassle of shipping the 400 for the firmware fix.

b&

DCM1024:
I recently joined as a gold member, would have trouble justifying the platinum membership but am also interested in hearing what others have to say.

To me, the advantages have been: the strap (love it and bought a second strap and the two camera harness from Op/Tech). The hotline, free clean and check coupons which I will take advantage of during our off season. I really haven't had a chance to go in depth with the other materials that were provided.

Disadvantages: Tried to get a 5d3 loan and was told Canon wouldn't have one available until mid-October. We will be adding another body and are trying to decide between another 5d2 and the 5d3. In fairness, I made the request just as the Olympics were coming up, so perhaps that has something to do with it. I also am planning to purchase additional lenses, so will try again.

I feel the gold membership is worthwhile and would join again.

brett b:
I highly recommend CPS membership. It gives me a little peace of mind.
I just sent in my 1Ds III for a clean & check. I was considering selling it and wanted a clean bill of health from Canon and documentation of the current shutter count.
I noticed a glare along one edge of a handful of recent images (maybe 10 out of a shoot of 400) shot at higher shutter speeds. I asked CPS to check it out.
They got back to me to say that the shutter was not functioning properly. They replaced the shutter on an out of warranty 1Ds III for under $100. The Canon paperwork states my shutter actuation count is 0.
I'm very satisfied with the outcome and the speed of their work. They received my camera last Monday and had it back in my hands on Thursday.

Mt Spokane Photography:
"Canon Professional Services (CPS) provides exceptional benefits for individual full-time imaging professionals. CPS members receive exclusive phone and e-mail support, expedited and discounted services and repairs, equipment evaluation loans, service loans, on-site support at select events and shows, plus discounts on Canon Live Learning workshops, and more"
 

Assuming you use the equipment every day, and have several bodies and many lenses, the $500 is nothing compared to the savings in turn around time, repair costs, and the use of a loaner if a repair cannot be quickly completed.
If you are not using your equipment daily, or only have one or two bodies,  I'd use the gold level. 
 

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