You're welcome. Every Zeiss I have purchased has been used and its been perfect for my use. I have purchased three Zeiss lenses through Craigslist and one from Ebay. Ebay has fees and you can't try a lens before purchase. CL has its share of risks but I've lucky.
Best of Luck
Have you emailed helen from Adorama? Really bad form to name and shame someone without giving them opportunity to deal with it. Hopefully you've just neglected to say that you have given Helen a chance to deal with it.
You're absolutely right. I did in fact correspond directly with Ms. Oster and she was very helpful in resolving the issue by staying in contact with me. I don't agree with their 'policy' and will take that into consideration next time I need to return something. I have made a purchase since then with good results.
She helped renew my faith in Adorama by simply staying in contact with me.
5D3, 1D4, 16-35 2.8L ll, 50 1.2L, 50 1.4, 24-70 2.8L II, 135 F2.0L, 200 F2.8L ll, 70-200 2.8L II, 70-300L, 100-400L, 24 TSE L II, 85 1.2L II, 100 2.8L, ZEISS 100 2.0, ZE 50 2.0, ZE 35 2.0, ROKONON 35 1.4, SIGMA 35mm f1.4, S110, S100, sony RX-100 and one big-a$$ bag