Canon USA Addresses the Gray Market

Canon USA Addresses the Gray Market

What is Gray Market?

Information on Parallel or “Gray Market” Products

Canon sells and supports Canon-brand consumer and professional products in the U.S. through Canon U.S.A., which distributes these products through its authorized dealers and distributors. Canon U.S.A. is the only authorized importer of these products in the U.S., and provides industry-leading customer service and support for them. Products distributed by Canon U.S.A. are “localized” to meet the needs of customers in the U.S. market and are engineered to comply with local safety regulations and governmental requirements. As such, these products come with different accessories, manuals, and warranties than the versions intended for sale in other global regions such as Asia. Any Canon-brand products which are imported and sold other than by this method are referred to as “parallel,” or “Gray Market,” products (collectively, “Gray Market Products”).

Hazards and Difficulties Associated with “Gray Market” Products

Customers in the U.S. may find that Gray Market Products do not meet their expectations because they were not intended by Canon for sale in the U.S. In some cases, sellers of Gray Market Products may attempt to localize the products themselves by adding, changing or removing certain accessories from the products, which may result in the following:

• including in product packaging illegal or counterfeit accessories, such as batteries, chargers, and ink tanks, which can cause injury and seriously damage your Canon product;
• An incorrect power cord or adapter which was not provided, or quality checked, by Canon;
• Incorrect software or illegal copies of software which may not function;
• Poor photocopies of the original manual;
• A fake Canon U.S. warranty, a warranty provided by a third party, or no warranty at all; and
• A device with a serial number which cannot be registered with Canon in the U.S.

Customers should also be aware that Gray Market Products may not be eligible for:
• Coverage under a U.S. warranty;
• U.S. promotions, including mail-in and instant rebates; and
• Technical support

If you are in doubt about a seller, or whether the products it sells are intended for the U.S., please http://usa.canon.com/authorizeddealers for a list of Canon U.S.A.’s Authorized Dealers. New and genuine Canon products intended for sale in the U.S. can only be purchased from Canon Authorized Dealers in the U.S. or from Canon U.S.A. directly.

To learn more about counterfeit products, please visit http://usa.canon.com/aboutcounterfeits to view important information.

Source: [CUSA] via [TH]

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Deal: Canon EOS Rebel SL1 w/18-55 IS STM $323

Deal: Canon EOS Rebel SL1 w/18-55 IS STM $323

The Canon eStore in the USA is selling refurbished Canon EOS Rebel SL1 w/18-55 IS STM kits for just $323! This is the perfect entry level DSLR and it comes with a free PowerShot to boot.

Included in sale

  • FREE Refurbished PowerShot A1400 Digital Camera

Canon EOS Rebel SL1 w/18-55 IS STM Kit $323

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Opinion: More on Sony Sensors in Canon DSLRs

Opinion: More on Sony Sensors in Canon DSLRs

Northlight has confirmed that they to have received the same Sony sensors in Canon DSLRs rumors over the preceding months and years. Like us, they haven’t put much faith into the information. I’m far from convinced this is going to happen, but it’s at least worth discussing. “Whilst a cross licensing or some other arrangement between Canon and Sony isn’t impossible, anything that does happen would be much more complicated than ‘just’ putting a Sony derived FF sensor into a Canon body.” says Northlight. Read more opinion on the topic at Northlight.

Chipworks posted an article about Sony, Nikon and Canon and the future of image sensors a couple of years ago. It’s still a worthwhile read today and may shed some light on the future of image sensors and the collaboration between companies. It’s three parts, be sure to read them all, I am linking the Canon related information. Read it here.

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Canon EOS 6D Firmware 1.1.6 Released

Canon EOS 6D Firmware 1.1.6 Released

Firmware Version 1.1.6 incorporates the following fixes:

  1. Fixes a phenomenon in which the camera may not first use the center AF point to focus, when the AF point selection is set to automatic in AI Servo AF mode.
  2. Fixes a phenomenon in which focus cannot be finely adjusted with specific lenses when shooting remotely with EOS Utility software.
  3. Corrects some Ukrainian language displayed on the menu for ISO Setting.

Firmware Version 1.1.6 is for cameras with firmware up to Version 1.1.4. If the camera’s firmware is already Version 1.1.6, it is not necessary to update the firmware.

Please note:
If the firmware is updated from version 1.1.3 or before, the following setting will be reset to default. Menu > Custom Function> C.Fn II: Autofocus > AF Microadjustment> 1: All by same amount

Download firmware 1.1.6Canon EOS 6D at B&H Photo

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Sony Sensors Coming to Canon DSLRs? [CR1]

Sony Sensors Coming to Canon DSLRs? [CR1]

Canon has long used Sony sensors in a lot of PowerShot cameras over the years, but never has Canon used a Sony sensor in a DSLR.

“Canon will use Sony’s new 46mp sensor as the 3rd party launch partner, maybe a little after Sony releases it in a camera of their own. Sony and Canon are partnering on many upcoming products – most recently the G7X being a prime example. Canon will use their own CFA / processing and will make a big point of colour accuracy.”

I have received this information a few times over the years, but nothing has never come to fruition, so I’ve never lent much credence to it. I would imagine joint ventures on something as expensive as sensor manufacturing would help lower costs for companies and perhaps customers as well. It’s definitely possible, but I wouldn’t write it in stone yet.  If Canon does the manufacturing of the sensor can they put their own technology into a Sony sensor, such as Dual Pixel AF?

Remember the recent Canon interview with DPR.
Q: Canon released two cameras at Photokina – the EOS 7D Mark II and PowerShot G7X. One thing we’ve learned is that the sensor in the G7X is not made by Canon. Does this represent a new philosophy at Canon?
A: We select the best sensor, whoever the manufacturer is. That’s our policy.

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