Archive for: eos-1d x
Autofocus Recall
This notice is to proactively inform our customers of the details of the phenomena described below along with Canon’s support actions. Because we value the trust our customers have placed in us, we are dedicated to continuously improving product quality and delivering industry-leading service and support. We offer our sincerest apologies to any customer who may be inconvenienced.
Affected Products
EOS-1D X Digital SLR Camera
EOS-1D C Cinema EOS Camera
Phenomena
In some units of the models listed below, there is a possibility that the following phenomena may occur due to wear caused by insufficient lubrication within the camera’s driving mechanism.
1. AF searches but does not lock in on the subject.
(Caused by minute particles produced by wear mentioned above.)
2. The image shown in the viewfinder is “blurry” or “not steady”.
(Occurs if wear progresses.)
Potentially Affected Products
1. EOS-1D X: If the sixth digit of the serial number is “1”, “2”, “3”, “4”, “5”, “6” or “7”, the phenomena described above may occur.
2. EOS-1D C: If the sixth digit of the serial number is “1”, the phenomena described above may occur.
NOTE: If the camera’s battery compartment contains one of the markings illustrated below, the camera is NOT affected by the
phenomena described above even if the sixth digit of the serial number is one of the numbers mentioned above.
Markings of UNAFFECTED cameras
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An “A” mark
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A black mark on the silver bracket
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Support
Potentially affected cameras will be inspected and repaired free of charge. If you own one of the potentially affected cameras please contact our Customer Support Center.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Please register the EOS-1D X and the EOS-1D C. By registering, we will be able to notify you via email when service updates are available.
Thank you,
Customer Support Operations
Canon U.S.A., Inc
Version 1.2.4
Firmware Version 1.2.4 incorporates the following functional improvements and fixes:
- Improves the speed of the camera’s acquisition of focus when using a Canon Speedlite’s AF-assist beam.
- Reduces the time it takes to display the metering result on the LCD or Viewfinder when the meter has been activated.
- Fixes a phenomenon in which a “Caution 02” message is unnecessarily recorded in the camera status log.
- Fixes a phenomenon in which continuous shooting pauses when using a Canon Speedlite.
- Fixes a phenomenon, when the Canon GP-E1 is attached, in which the GPS device settings are reset to default settings when the camera has been powered off
Note:
*This phenomenon occurs only with firmware Ver. 1.2.1.
*After changing the GPS device settings, please be sure to power off the camera before removing the battery. This will ensure that the camera’s GPS device settings will be saved.
Firmware Version 1.2.4 is for cameras with firmware version 1.2.1 or earlier. If your camera’s firmware is already Version 1.2.4, it is not necessary to update the firmware. When updating your camera’s firmware, please review the instructions thoroughly before you update the firmware. The firmware update takes approximately seven minutes.
Download Firmware | Canon EOS-1D X at B&H Photo
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Are you covered if you use Magic Lantern?
DIY Photography did a great article on third party firmware and whether or not it voids your warranty. They did it for various brands including Canon, Nikon and Panasonic. Of the three, only Canon is “okay” with you using third party firmware and your warranty will not be “voided”. The only catch is if you “brick” the camera and it’s related to third party software, Canon will not cover that repair.
Canon’s Response
“There is no such thing as “voiding” the Canon warranty, there are simply repairs that are covered, and those that are not.
For instance, the repairs for a failure of the buttons on the back of the camera within the warranty period, on a camera that does not show any evidence of mishandling or misuse, would likely be covered. Repairs for a camera that is “bricked” or otherwise having issues directly related to using a third party firmware would not be covered.”
EOS-1 Bodies
Canon doesn’t mention anything about EOS-1 bodies and third party firmware in the above story. However, I have been told Canon would take legal action against anyone publicly releasing unauthorized firmware for the EOS-1 bodies, so this is probably why we haven’t seen any development of such software.
You can read the entire article at DIY Photographer
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A couple deals from eBay
Both deals are from eBay seller 6ave, they have a rating of 99.5% on eBay. These deals include free shipping to the lower 48, and paid shipping to Alaska, Hawaii and Canada.
A note about warranty from 6ave
Our products are covered by a warranty of 1 years parts and 90 days for labor. You may contact us at 800-369-6239 to obtain warranty information.
Canon EOS-1D X Body (Brand New)
- EOS-1D X Body
- 2x 32GB CF Cards
- Camera Bag
Buy Canon EOS-1D X Kit for $5939
Canon EOS 6D w/24-105 f/4L IS (Brand New)
- EOS 6D Body
- EF 24-105 f/4L IS Lens
- 32gb SDHC Memory Card
- 2x LP-E6 Batteries (Not Canon Branded)
- Compact Battery Charger
- 77mm UV Filter
- Camera Bag
Buy Canon EOS 6D w/24-105 f/4L IS Kit for $2384
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Firmware coming soon
Lots of questions about the firmware updates Canon announced a while back. A non official source has updated us on the progress of the software updates for the following 3 cameras.
EOS 5D Mark III
Firmware 1.2.0 (may be 1.2.1 when released) will be on our CF cards by the end of April. Canon USA also confirmed this for me.
EOS-1D X
There is no reported delay on the firmware update for the EOS-1D X. It will arrive in May as previously announced.
EOS-1D C
Another announcement may be coming at the end of April letting us know when we can expect the 25p at 4K update. One of the challenges is encrypting the firmware to combat hacking or reverse engineering of the software inside the camera.
As for the 120fps/720p mode that leaked in a photo a few weeks ago, that feature won’t appear in the final version of the firmware update due to “stability concerns”.
Buy the: EOS 5D Mark III | EOS-1D X | EOS-1D C
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Firmware on schedule
The scheduled release of the EOS-1D C firmware for April is still probable.
I received a screenshot of the firmware being tested a few days and just got around to it today. The screenshot shows all the various frame rates available to you for the EOS-1D C. The biggest addition is the ability to record in 25p at 4K resolution.
We’re told it’s going to be available after NAB. Speaking of, we’ll be in Las Vegas next week for NAB checking out the latest in video gear.
EOS-1D C Test Firmware
I haven’t heard anything more about the EOS 5D Mark III firmware that is due in April. There is also a firmware due for the EOS-1D X in May to fix the AF assist issues with Canon Speedlites.
Buy the EOS 5D Mark III | EOS-1D X | EOS-1D C
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From B&H Photo
B&H is currently offering 6% cashback on the EOS-1D X. The in cart price is $6728, so the cashback would be $403.
Canon EOS-1D X at B&H Photo $6728 + 6% cashback
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*UPDATE 2*
The battery does help a camera body autofocus an EF lens faster.
From Chuck Westfall… “In addition, the EOS-1D X achieves a higher lens motor drive speed with select L-series USM telephoto lenses than the 5D Mark III because of the 1D X’s more powerful battery pack.” [source]
Thanks Edwin
*UPDATE*
Some discussion has come up about AF performance being affected by battery voltage. The LP-E4 style batter in the 1D series is 11.1 volts, while the LP-E6 is 7.2 volts. I do not have the technical papers of the relationship between voltage and AF performance on for EF lenses. If such an article exists, I would love to see it. We were passing on information that came to us from a new source.
What to expect?
We’ve received some interesting information about the development of the EOS 7D Mark II.
We’re told at least one variation of the camera being developed has an integrated grip, really making it a “Baby EOS-1D X”. We’re told that the larger battery seen in the EOS-1D X is part of the reason it will autofocus bigger lenses better than a camera with say an LP-E6. If this is going to be targeted at sports and wildlife photographers, the bigger battery makes a lot of sense. I would expect the camera to be somewhat smaller, as the mirrorbox and prism wouldn’t need to be as large. It’s sounding like Canon is really going to test how much people are willing to spend on an APS-C body.
It is a 2013 camera by all indications, most likely the late summer/early fall.
No other specifications were mentioned.
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From eBay
99.6% approved GetItDigital is selling the Canon EOS-1D X body for $6239, that’s about $500 cheaper than other big retailers. They are also selling the Canon EF 24-105 f/4L IS for $839.
Canon EOS-1D X $6239 | Canon EF 24-105 f/4L IS $839
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Official Service Advisory Notice
This service notification e-mail contains important information about your EOS 5D Mark III Digital SLR/EOS-1D X Digital SLR Camera. Please note that product service announcement e-mails contain advisory or informational content that may be critical to the proper operation of your product, including safety, update, and instructional messages. Please carefully review the information in this e-mail as it relates to your Canon product.
Thank you for using Canon products.
Affected Products
- EOS 5D Mark III Digital SLR Camera
- EOS-1D X Digital SLR Camera
Details
Depending upon the shooting conditions, it may take slightly longer for the EOS 5D Mark III and EOS-1D X digital SLR cameras to acquire focus when using the Speedlite’s AF Assist Beam, compared with that of the EOS 5D Mark II and EOS-1D Mark IV digital SLR cameras using the Speedlite’s AF Assist Beam.
We are developing a solution to enhance the focusing feature for the EOS 5D Mark III and EOS-1D X and plan to release a firmware update based on following estimated schedule:
- EOS 5D Mark III: (estimated) Late April, 2013
- EOS-1D X: (estimated) Late May, 2013
Support
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Canon EOS 5D Mark III $3149 | Canon EOS-1D X $6728
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