Archive for: T4i

Canon Rebel T4i/650 Recall (Again)

Canon Rebel T4i/650 Recall (Again)

From Canon USA
Thank you for using Canon products.

The front rubber grips of some units of the Canon EOS REBEL T4i Digital SLR camera (EOS 650D/EOS Kiss X6i overseas models) may change color (turn white) after a short period of time. Customer support for this phenomenon is described below.

Canon continuously strives to provide our customers with high quality, reliable products that can be used with confidence. We offer our sincerest apologies to any customers who may be inconvenienced.

Phenomenon
The front rubber grips of some EOS REBEL T4i units produced in certain lots between May 31st through June 27th, 2012 may turn white after a short period of time. We have determined after inquiry with the rubber manufacturer and analysis, that the white substance is zinc bis (N,N’-dimethyldithiocarbamate).

Zinc bis is not used in the production of this product. However, the quantity of rubber accelerator used in the affected production lots was slightly higher than usual. As a result the rubber grips may turn white due to a chemical reaction with the rubber accelerator and other substances. High temperature and high humidity may contribute to this condition. Zinc bis (N,N’-dimethyldithiocarbamate), which becomes deposited on the rubber surface, is created as a result of this chemical reaction.

Affected Product
Some EOS Rebel T4i digital SLR cameras produced from May 31 through June 27, 2012 may be affected.

You can use the serial number to check whether your camera is affected by this phenomenon. If the sixth digit of the serial number is “1″ please follow the procedure below. If the sixth digit of the serial number is “2″ or higher, your camera is not affected.

Important Notice:
We have added new serial numbers to our system since this Product Advisory was first posted on July 13, 2012. Please enter the serial number of your camera on our website, following the directions below, to determine if your camera needs to be returned to Canon USA for repair. Because the website has been updated, even if you checked your serial number on our website prior to August 1st, please check it again.

Go here to see if you’re affected by this recall.

Source: [CUSA]

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Rebel T4i w/18-135 STM Kits Available at Best Buy

Rebel T4i w/18-135 STM Kits Available at Best Buy

From Best Buy
We have received various reports from people saying they have purchased the new Canon Rebel T4i w/18-135 STM kits from their local Best Buy stores in the United States. A quick check of store stock in a few areas of the United States showed the kit in stock. Currently web shipping isn’t available.

All of this is good news, unless you ordered from Amazon. I have received a bunch of forwarded emails from people that had their preorder of this kit cancelled by Amazon.

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Canon Rebel T4i & EF-S 18-135 IS STM Kit in Stock at DigitalREV

Canon Rebel T4i & EF-S 18-135 IS STM Kit in Stock at DigitalREV

From DigitalREV
DigitalREV appears to be the first retailer with stock of the new Canon EOS Rebel 650D/T4i w/18-135 IS STM kit. Pricing on the kit will differ depending on where you are located. DigitalREV ships world wide in your native currency in most cases.

Canon EOS Rebel T4i w/18-135 IS STM Kit at DigitalREV

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Canon Rebel T4i/650D Tear Down

Canon Rebel T4i/650D Tear Down

A look inside the Rebel T4i
The folks at Chipworks have torn apart a Canon EOS Rebel T4i/650D to take a look inside. There’s some good explanation about phase detection autofocus as well as a list of the manufacturers used inside the camera.

About Phase Detection Autofocus

Phase detection is where there are pairs of sensors that are blocked left and right (or top and bottom) and from the differences, the camera has the information needed to bring the image into focus. Please remember that teardown articles are generally focused on preliminary analysis because that is all we have at the time of publication (our Technology Blog focuses more on hard facts about the chips). With that in mind, we can see that unlike the Aptina sensor Canon is using a somewhat irregular pixel pattern for phase detection versus Aptina that used a set of regular lines. Our full report will include key information like SEM and bevel analysis to show the implementation in more detail and at higher magnification.

Read the entire article

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Issues with Stock of the EF-S 18-135 IS STM?

Issues with Stock of the EF-S 18-135 IS STM?

EF-S 18-135 IS STM Delay?
We’ve received a couple of reports from readers that their orders for the Rebel T4i w/18-135 IS STM kit have been cancelled without much reason given. One of the retailers cancelling the preorder was Amazon.

We’re waiting to hear some clarification on the matter. If your order has been cancelled, please let us know.

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Canon EOS Rebel T4i/650D Service Advisory

Canon EOS Rebel T4i/650D Service Advisory

Here we go again…
Thank you for using Canon products.

The front rubber grips of some units of the Canon EOS REBEL T4i Digital SLR camera (EOS 650D/EOS Kiss X6i overseas models) may change color (turn white) after a short period of time. Customer support for this phenomenon is described below.

Canon continuously strives to provide our customers with high quality, reliable products that can be used with confidence. We offer our sincerest apologies to any customers who may be inconvenienced.

Phenomenon
The front rubber grips of some EOS REBEL T4i units produced in certain lots during the sixteen-day period between May 31st through June 15th, 2012 may turn white after a short period of time. We have determined after inquiry with the rubber manufacturer and analysis, that the substance zinc bis (N,N’-dimethyldithiocarbamate) is what causes the rubber surface to turn white.

Zinc bis is not used in the production of this product. However, the quantity of rubber accelerator used in the affected production lots was slightly higher than usual. As a result the rubber grips may turn white due to a chemical reaction with the rubber accelerator and other substances. High temperature and high humidity may contribute to this condition. Zinc bis (N,N’-dimethyldithiocarbamate), which becomes deposited on the rubber surface, is created as a result of this chemical reaction.

Affected Product
Some EOS Rebel T4i digital SLR cameras produced from May 31 through June 15 may be affected.

You can use the serial number to check whether your camera is affected by this phenomenon. If the sixth digit of the serial number is “1″ please follow the procedure below. If the sixth digit of the serial number is “2″ or higher, your camera is not affected.

Procedure:
1) Click on the link below to enter your serial number.

2) Enter the 12-digit serial number (reference the image below) from your camera then click the Submit button

3) One of the following messages will appear.

· “Your camera is NOT affected” ? No further action is required

· “Your camera is affected” ? Please see the Support section below

Click here to enter your serial number (hint: read this instruction before opening that page)

Caution on Use
The amount of zinc bis (N,N’-dimethyldithiocarbamate) detected during our testing was minimal. While Canon has not received any reports of injury or allergic reactions, depending on one’s health and physical condition, in rare cases when this substance comes into contact with skin, allergic skin reactions* may develop. In addition, if eyes are rubbed after contact with the substance, symptoms, such as red eyes, may develop.

As a precautionary measure, thoroughly wash your hands with water if they have come in contact with the rubber grips that have turned white. (If any medical symptoms develop, please consult your physician immediately.)

*Please note that the occurrence of allergic skin reactions depend on the target substance, length of contact with the target substance, one’s health and physical conditions, and sensitivity of one’s skin structure, and not everyone will be affected by allergic symptoms.

Support
Preparations are underway to provide free repair service for affected cameras by replacement of the rubber grips. Once this repair service is available (ETA of mid July 2012), we will post an update on our web site and also notify registered users via email. Please register your EOS Rebel T4i, so that we can inform you via email when the free repair service will commence.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations

Canon U.S.A., Inc.

 


Canon Rebel T4i w/18-135 IS STM Availability

Canon Rebel T4i w/18-135 IS STM Availability

Lots of people wondering.
Wondering when you can get your hands on the new Rebel T4i w/18-135 IS STM?

We’re told Adorama is expecting these to be in stock today. I’ll update any other stock notices from other retailers as they roll in.

Canon EOS Rebel T4i w/18-135 IS STM $1199 at Adorama

Canon EOS Rebel T4i at Adorama in Stock

Bundle Kits

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Canon Rebel T4i Review With Video Samples

A good review of the new Canon Rebel T4i
The folks at Cinema 5D have posted a review of the new Canon EOS Rebel T4i/650D.

From Cinema 5D about their test camera
“The beta firmware version had some limitations like I couldn’t adjust the white balance or had wrong exposure at times. This should be resolved in the final version.

The handling of the camera was nice, although I didn’t find the button layout perfect for video (having to reach with the wrong hand to the wrong side of the camera).”

Source: [C5D]

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Canon Rebel T4i in Stock at B&H, Norman Camera & Samy’s Camera

Canon Rebel T4i in Stock at B&H, Norman Camera & Samy’s Camera

Canon Rebel T4i in Stock
B&H, Norman Camera and Samy’s now have stock of the Canon EOS Rebel T4i.

All 3 retailers can ship these out today.

 

B&H Photo

Norman Camera

Samy’s Camera
Samy’s is offering a free 16gb SD Card and shoulder bag with any T4i purchase.

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Canon Rebel T4i Stock Notice

Canon Rebel T4i Stock Notice

When can you get one?
The new Rebel T4i/650D will be available in stores fairly soon. Below is a list that is to the best of my knowledge as to when you can expect shipments to start for the new flagship Rebel.

Rebel T4i Body Only & Rebel T4i w/18-55 IS II Kit

Rebel T4i w/18-135 IS STM Kit

Canon EF 40mm f/2.8 STM

By the looks of things, and what people have told me. Initial stock for all the above items should be pretty good initially and be great in July and August. There appears to be a wait for the T4i w/18-135 IS STM kit initially, although the lens by itself is showing availability in late June, we’ll see what transpires with that.

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