Canon EOS R

A firmware update to address the IBIS issue is coming, no date yet [CR3]

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There have now been multiple reports about the IBIS shift/tilt on the Canon EOS R5 and Canon EOS R6, so I think it’s safe to say it’s more than a “phenomenon”.

I have been told that Canon is aware of the issue and that there will be a firmware update to correct the behavior. The source doesn’t know what the timeline for the update is, but I imagine it will come when it’s done and not a moment sooner!

More to come…

Ramage

EOS R5
CR Pro
Aug 27, 2019
589
1,190
Wow that was fast! Thank you so much Craig for helping me spreading the problem!
@juanmaasecas Thanks you for sticking to your guns on this one. I saw your post on DP Review a month ago and dismissed it (there have been a lot of silly user issues that are reported as issues with the hardware)

I am personally sorry I did not pay it closer attention and try it back then.

Nice work!!!!!!!(y)
 

another_mikey

EOS M50
CR Pro
Feb 17, 2015
25
82
This is good news, although in inspecting all my stills so far taken with the camera I do not see any evidence of the problem. Hopefully this fix comes out sooner rather than later, and good to everyone who was able to publicize the issue.

ML
 

minaz

I'm New Here
Feb 10, 2017
10
1
So to clarify, the first image shot is blurry, but then if you half press to focus again, the next images are not? What is defined as "first" for single-shot mode - first image of the day, first image after power on, first image in a sequence? I gather that in continuous mode, the first of x images is blurry then the rest are not... What other modes are there for IBIS where this does not occur (On, Off, and ?)
 
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Juangrande

EOS 90D
Mar 6, 2017
173
223
This is good news, although in inspecting all my stills so far taken with the camera I do not see any evidence of the problem. Hopefully this fix comes out sooner rather than later, and good to everyone who was able to publicize the issue.

ML
I can’t find the issue on my R5 either.
 
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BakaBokeh

EOS 90D
CR Pro
May 16, 2020
198
427
anything about the warble when recording video at wider angles?
Yeah I'm wondering if this is a related issue. Would be cool if it fixed this for those that do have the wobbles.

Can't say I've experienced it as bad as I've seen on others videos. Although the widest I shoot is 24mm.
 
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Normalnorm

EOS RP
Dec 25, 2012
746
373
I have had a similar issue with the R5 when using the CamRanger.
If I use the CamRanger HDR function to shoot a series of bracketed images I will frequently get a blurred image at speeds between 1/15 and 1/4.
I do not get them if I use the in camera bracket function but only with the Cam Ranger.
I have been in contact with Dave at CamRanger and he is working on a solution but this info may mean he just needs to wait on Canon.

The real puzzle is that the blur occurs in any case when using the CamRanger HDR bracket feature. IBIS off, any shutter mode, and firm tripod. Every variable has been eliminated except the ability of the sensor to move on its own.

Ironically this is what kept me away form IBIS equipped cameras as I shoot exclusively on tripod with non-IS lenses. My fear was lack of reliable focus due to sensor not being locked in a repeatable and accurate location.
 

peters

EOS RP
Dec 25, 2017
476
458
So to clarify, the first image shot is blurry, but then if you half press to focus again, the next images are not? What is defined as "first" for single-shot mode - first image of the day, first image after power on, first image in a sequence? I gather that in continuous mode, the first of x images is blurry then the rest are not... What other modes are there for IBIS where this does not occur (On, Off, and ?)
Thats exactly my question... I realy dont understand at all whats the problem... what "first" image is blurry? xD
So far I think I shot 2-4 thousand images on the new firmware, if I remember correctly ALL with ibis on. I did not experience any bugs so far... (not saying this is made up, obviously^^)
 

HMC11

Travel
CR Pro
Sep 5, 2020
61
53
So to clarify, the first image shot is blurry, but then if you half press to focus again, the next images are not? What is defined as "first" for single-shot mode - first image of the day, first image after power on, first image in a sequence? I gather that in continuous mode, the first of x images is blurry then the rest are not... What other modes are there for IBIS where this does not occur (On, Off, and ?)
This has been quite well discussed and shared in an earlier thread when juanmaasecas, thankfully, brought up the issue. The thread is here: https://www.canonrumors.com/are-you-experiencing-this-phenomenon-with-ibis-on-your-canon-eos-r5/. Enjoy.
 
Apr 28, 2021
5
10
So to clarify, the first image shot is blurry, but then if you half press to focus again, the next images are not? What is defined as "first" for single-shot mode - first image of the day, first image after power on, first image in a sequence? I gather that in continuous mode, the first of x images is blurry then the rest are not... What other modes are there for IBIS where this does not occur (On, Off, and ?)
The issue was not described clearly IMO. It happens on the first shot after the camera focuses (shutter press or back button focus). It only occurs with non-IS lenses on the first shot after focusing.

You have to be using a non-IS lens that lets you set the IBIS to "Always" vs "Only on Shot." In "Always on Shot" mode is where the problem occurs. If you switch to "Only on Shot" the shake of the photo goes away, but the viewfinder becomes jerky since IBIS it not stabilizing the view. The problem is most evident (it happens at faster and slower shutter speeds as well) at about 1/10th of a second. It does not occur on a tripod.

The fact that "Only on Shot" makes the problem go away indicates that it is not caused by the pressing of the shutter button and that it was likely a firmware issue.

BTW, using electronic High-Speed Shutter in the fastest (+) mode, I was able to see the amount of rotation decrease between the 1st and 2nd shot and then become stable. This suggests the twist is occurring at the beginning of the shooting. It appears that when the camera is getting ready to take a shot the control of the rotational axis of the IBIS is misfiring and then has to settle.
 

edoorn

EOS RP
Apr 1, 2016
355
330
I had to put in a bit of effort to reproduce it, but both my R5's have it.

With my typical way of shooting I would hardly notice it. Shutter speeds have to be slow enough in order to see it (I shoot events a lot, and since you don't want movement blur I shoot at least 1/100th of a second there), so I had to use 1/10th in the test. And also, most of my lenses have IS now. But it's good to get it fixed. Hopefully they'll throw in some extra menu options for IBIS as well, such as the ability to only use OIS
 
Apr 28, 2021
5
10
I had to put in a bit of effort to reproduce it, but both my R5's have it.

With my typical way of shooting I would hardly notice it. Shutter speeds have to be slow enough in order to see it (I shoot events a lot, and since you don't want movement blur I shoot at least 1/100th of a second there), so I had to use 1/10th in the test. And also, most of my lenses have IS now. But it's good to get it fixed. Hopefully they'll throw in some extra menu options for IBIS as well, such as the ability to only use OIS
It is the same for me too. I am concerned that it might be the leading indicator (the "canary in the coal mine") of subtler problems, even with IS lenses, that might also be fixed once Canon knows the failure mechanism. When you are hand-holding at slow shutter speeds, it is easy to think the picture "fail" was in your holding of the camera being outside the range of what stabilization could correct. You can be sure that if it is easily visible at 1/10th, it is also doing something at faster and slower shutter speeds. Still, it is not a life or death issue, or else it would not have taken half a year to identify.

While juanmaasecas did a great job identifying the problem, he didn't explain it well enough so anyone could replicate it. It took some back and forth on DPreivew for me to replicate it. I found I could set my R5 with back button focus to focus in the corner with the starting magnification being 100% on the focus spot (MENU->Playback (Blue) -> Tab4 -> Magnification ->Actual Size from selected point) and the shutter in electronic. I could fire off shots and then in playback compare them with the thumbwheel. I didn't even have to download them to the computer.

My fear was that it would just be seen at Canon as "User Error" when it can be replicated if you know what to do. I suspect those that say their camera does not have it, didn't replicate the conditions correctly. It now sounds like Canon has been able to verify the problem which is a big step to getting it fixed.