Before the launch of the Canon EOS R5 Mark II, we talked about the delivery schedule that was told to dealers for inventory. We mentioned that Canon was going to have the initial allocation, and then the last week of August there would be another, and then again in mid-September. That is apparently not happening, and Canon Inc. has publicly announced that a global supply parts shortage is to blame and there is going to be a considerable time that potential customers will have to wait.
From Canon Inc
We plan to ship the products in order, but if you place a new order, it may take more than six months for delivery.
As we know, supply chain issues are still a big issue in many industries. We still hypothesize that magnesium shortages are at least partly to blame.
Currently, we are experiencing delivery delays for the following products due to more orders than expected and also due to the impact of global parts supply.
We apologize to our customers and business partners for the inconvenience.
Products are scheduled to be shipped one after another, but it is expected that the new camera body EOS R5 Mark II will take a long time to ship.
We apologize again for keeping our eager customers waiting for such a long time. We will continue to take measures to ensure a stable product supply so that we can deliver the products as soon as possible.
We appreciate your understanding.
We do know of one retailer that has been told their next shipment would be on September 20, 2024, so it's possible some may trickle out as Canon does say that this affects “new orders”.
Currently only the EOS R5 Mark II with the RF 24-105mm f/4L IS USM kit is available in the US. So if you're eagerly wanting to purchase an EOS R5 Mark II, the kit may be your only option right now and possibly for quite some time.
Purchase Options
- Adorama: Canon EOS R5 Mark II w/RF 24-105mm f/4L IS USM $5399
- B&H Photo: Canon EOS R5 Mark II w/RF 24-105mm f/4L IS USM $5399
Source: Canon Inc.
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First they\'re late to develop, then they\'re late to announce, now they\'re late to ship?
Not sure about other brands - but never heard of such problems with Nikon or Sony. They just produce and sell on the go.
I'm honestly spent doing customer service for these sorts of things. My inbox is hit everyday. Hopefully this gives some clarity, even though this situation is completely baffling to most everyone
Canon developed and announced it when they were ready to, and started shipping it when they said they would in the announcement (many people apparently received theirs, even before the stated date). How do you figure any of that is late?
Of course, none of that excuses their failure to provide adequate supply to meet demand. Still, this seems to be the new canon (little c) for Canon. For the most part, people who place a pre-order just after the announcement receive their camera/lens from the first shipment, which usually goes out on time. People who waited…will have to wait longer. In some cases much longer.
So, yes; supply problems and long delays to fill new product orders is a common camera-industry problem regardless of brand.
Announcement was delayed, it was supposed to be announced alongside the R1 development announcement. Anything more than that about it's development timeline, I don't know.
A1 had supply shortages, Z9 and Z8 also had supply shortages. The new Z 400 2.8 was almost impossible to get for the first year. Sonys new 300 2.8? Good luck with that one. This is just to name a few
I know this is a global site, but in the US if you order from a large on-line retailer (e.g. B&H) you can cancel any preorder up to the ship date without any issue.
With that said, I understand people's frustration.
I can\'t really figure out from this announcement how that affects my order. I\'ll get it when I get it. It\'s not like my R5 and R5C have stopped working!
Such a big delay hurts. I feel with all that have ordered it. :cry:
I\'ve put my pre-order early Aug and haven\'t heard it back from the store.
Now I wonder - is this only for any *new orders*. or anything not fulfilled yet will need to wait for 6 months?
I’ve since spoken to WEX staff in person at my local store last week and again this morning. Only update they were able to provide is next batch due sometime September - they weren’t able to provide further updates beyond that as to when in September, where I now sit in Q, numbers they expect to receive etc.
Yes, they obviously needed parts. Don't be pedantic.