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Official Service Advisory Notice
This service notification e-mail contains important information about your EOS 5D Mark III Digital SLR/EOS-1D X Digital SLR Camera. Please note that product service announcement e-mails contain advisory or informational content that may be critical to the proper operation of your product, including safety, update, and instructional messages. Please carefully review the information in this e-mail as it relates to your Canon product.
Thank you for using Canon products.
- EOS 5D Mark III Digital SLR Camera
- EOS-1D X Digital SLR Camera
Depending upon the shooting conditions, it may take slightly longer for the EOS 5D Mark III and EOS-1D X digital SLR cameras to acquire focus when using the Speedlite’s AF Assist Beam, compared with that of the EOS 5D Mark II and EOS-1D Mark IV digital SLR cameras using the Speedlite’s AF Assist Beam.
We are developing a solution to enhance the focusing feature for the EOS 5D Mark III and EOS-1D X and plan to release a firmware update based on following estimated schedule:
- EOS 5D Mark III: (estimated) Late April, 2013
- EOS-1D X: (estimated) Late May, 2013
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.