From Canon:
We have confirmed that the following phenomenon may occur during the use of the EOS-1D X Mark III digital SLR camera. A new firmware release is planned for early April; once the new firmware is ready, we will make an announcement on our website.
We sincerely apologize to users who may have experienced inconvenience due to this issue.
Phenomenon:
When the camera is used with the electronic level set to “Show” in the viewfinder display, in rare cases, the camera may not perform normally when operating the AF-ON button or shutter button.
Affected Product:
EOS-1D X Mark III (Firmware version 1.0.0)
Workaround:
Use the “Hide” setting for the electronic level in the viewfinder display.
Setting procedure: Menu / Set-up 2 tab / Viewfinder display / Electronic level* [Hide]
*Default setting: [Hide]
Support:
In early-April 2020, we plan to release a firmware update to address the phenomenon listed above.
Great to hear what is fixed? Canon have just said a ’phenomenon’ has been identified and a firmware fix is in development, hopefully the phenomenon (dodoodedoody phenomenon dodoodedo) is the random sleep issue, but it might be something no one has spotted, perhaps the level does Knightrider, or the aperture flutters at you, or any one of a million other possibilities! :LOL::LOL:
Cheers, Graham.
ps, yes I’m already bored on the second day of our national Covid19 lockdown, lawn is mowed, lots of housework done!
Only 2nd day? Wait for some more days...
We saw this and much more and Canon is fixing.
Point moot as our Olympic contract was canceled. 2021 is just a slow let down. We were told to sit tight for a confirmed date.
Australia got a delivery last week.
Also, comments section on DPReview riddled with trolls, concern shills and whatabouters on this announcement :)
As that dude from Starship Troopers would say - It's afraid. It's afraid!
For what it's worth, I have a 1DX Mark III from the initial release and ran into the problem after 500 photos and notified Canon, then hit it again after about 1600 photos, but have not seen it since. I knew it was a problem but couldn't reproduce it. It was a very minor annoyance. Certainly nothing to be concerned about. My problem is similar to what Canon is describing, so I suspect my issue will be corrected with the firmware update.
I am on day 11 here in Williamsport, PA. I can go to office but it is discouraged. PS I work in a Hospital.
I had that with Canon EOS 620. But to tell the truth I did not use it much. I admired the fact that Canon EF system had capabilities to control aperture at 1/4 stop increments. This was revealed through this back.
Also, Canon appears to have shipped more cameras. Both B&H and Adorama as well as Canon's own website list it as being in stock today. Don't know if they shipped enough to fulfill original backorder list or if so many pros have delayed purchase and canceled orders due to coronavirus related collapse of business that a small shipment was enough to cover the remaining orders.