Canon DSLR News

Firmware for the Canon EOS-1D X Mark III coming in early April to address issue

Canon Rumors
Posted onMar 25, 2020 at 8:25 AM
Updated onUpdated on Mar 26, 2020 at 8:49 AM

From Canon:

We have confirmed that the following phenomenon may occur during the use of the EOS-1D X Mark III digital SLR camera. A new firmware release is planned for early April; once the new firmware is ready, we will make an announcement on our website.

We sincerely apologize to users who may have experienced inconvenience due to this issue.

Phenomenon:
When the camera is used with the electronic level set to “Show” in the viewfinder display, in rare cases, the camera may not perform normally when operating the AF-ON button or shutter button.

Affected Product:
EOS-1D X Mark III (Firmware version 1.0.0)

Workaround:
Use the “Hide” setting for the electronic level in the viewfinder display.

Setting procedure: Menu / Set-up 2 tab / Viewfinder display / Electronic level* [Hide]
*Default setting: [Hide]

Support:
In early-April 2020, we plan to release a firmware update to address the phenomenon listed above.

Canon Rumors

View thread (18 replies)
D

DaveGershon

I'm New Here
Dec 19, 2016
10
1
Great to hear this is fixed. Is Canon back in production on the 1Dx Mark III bodies? They have not been available since the first pre-order shipments when out.
 
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Valvebounce

Valvebounce

EOS 5D SR
Apr 3, 2013
4,421
334
53
Isle of Wight
Hi Dave.
Great to hear what is fixed? Canon have just said a ’phenomenon’ has been identified and a firmware fix is in development, hopefully the phenomenon (dodoodedoody phenomenon dodoodedo) is the random sleep issue, but it might be something no one has spotted, perhaps the level does Knightrider, or the aperture flutters at you, or any one of a million other possibilities! :LOL::LOL:

Cheers, Graham.

ps, yes I’m already bored on the second day of our national Covid19 lockdown, lawn is mowed, lots of housework done!
 
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J

Jack Jian

EOS M50
Feb 14, 2018
34
46
Valvebounce said:
Hi Dave.
Great to hear what is fixed? Canon have just said a ’phenomenon’ has been identified and a firmware fix is in development, hopefully the phenomenon (dodoodedoody phenomenon dodoodedo) is the random sleep issue, but it might be something no one has spotted, perhaps the level does Knightrider, or the aperture flutters at you, or any one of a million other possibilities! :LOL::LOL:

Cheers, Graham.

ps, yes I’m already bored on the second day of our national Covid19 lockdown, lawn is mowed, lots of housework done!
Click to expand...
Only 2nd day? Wait for some more days...
 

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GoldWing

GoldWing

Canon EOS 1DXMKII
Oct 19, 2013
184
138
Los Angeles, CA
en.wikipedia.org
Every issue addressed by early adopters are being fixed. So many here who yelled at me are not prevalent with their BIG feet in their mouths.

We saw this and much more and Canon is fixing.

Point moot as our Olympic contract was canceled. 2021 is just a slow let down. We were told to sit tight for a confirmed date.
 
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T

TMHKR

EOS 700D
Sep 1, 2018
37
32
30
Does this address the lockup issue reported earlier with the 1DX III, or it's some new error users were not aware of?
Also, comments section on DPReview riddled with trolls, concern shills and whatabouters on this announcement :)
As that dude from Starship Troopers would say - It's afraid. It's afraid!
 
T

Todd

Dec 19, 2018
6
11
Valvebounce said:
Hi Dave.
Great to hear what is fixed? Canon have just said a ’phenomenon’ has been identified and a firmware fix is in development, hopefully the phenomenon (dodoodedoody phenomenon dodoodedo) is the random sleep issue, but it might be something no one has spotted, ...
Click to expand...
For what it's worth, I have a 1DX Mark III from the initial release and ran into the problem after 500 photos and notified Canon, then hit it again after about 1600 photos, but have not seen it since. I knew it was a problem but couldn't reproduce it. It was a very minor annoyance. Certainly nothing to be concerned about. My problem is similar to what Canon is describing, so I suspect my issue will be corrected with the firmware update.
 
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Architect1776

Architect1776

Defining the poetics of space through Architecture
Aug 18, 2017
591
568
118
Williamsport, PA
Valvebounce said:
Hi Dave.
Great to hear what is fixed? Canon have just said a ’phenomenon’ has been identified and a firmware fix is in development, hopefully the phenomenon (dodoodedoody phenomenon dodoodedo) is the random sleep issue, but it might be something no one has spotted, perhaps the level does Knightrider, or the aperture flutters at you, or any one of a million other possibilities! :LOL::LOL:

Cheers, Graham.

ps, yes I’m already bored on the second day of our national Covid19 lockdown, lawn is mowed, lots of housework done!
Click to expand...
I am on day 11 here in Williamsport, PA. I can go to office but it is discouraged. PS I work in a Hospital.
 
privatebydesign

privatebydesign

Would you take advice from a cartoons stuffed toy?
Jan 29, 2011
8,429
1,917
120
GoldWing said:
Every issue addressed by early adopters are being fixed. So many here who yelled at me are not prevalent with their BIG feet in their mouths.

We saw this and much more and Canon is fixing.

Point moot as our Olympic contract was canceled. 2021 is just a slow let down. We were told to sit tight for a confirmed date.
Click to expand...
I don’t see how addressing an obscure level issue addresses the complaints you made of poorer ISO performance above 800 (if I remember correctly) and worse AF hit rate than the 1DX MkII. In fact I see no mention of those ‘issues’ so I’m not sure why you are feeling so vindicated.
 
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T

tron

EOS 5D SR
Nov 8, 2011
4,463
723
VisionColor said:
the sad part is they have code for waveform as well :cry: Canon Please
Click to expand...
You mean like the Exposure graph making capabilities of Canon's Technical Back E?

I had that with Canon EOS 620. But to tell the truth I did not use it much. I admired the fact that Canon EF system had capabilities to control aperture at 1/4 stop increments. This was revealed through this back.
 
privatebydesign

privatebydesign

Would you take advice from a cartoons stuffed toy?
Jan 29, 2011
8,429
1,917
120
tron said:
You mean like the Exposure graph making capabilities of Canon's Technical Back E?

I had that with Canon EOS 620. But to tell the truth I did not use it much. I admired the fact that Canon EF system had capabilities to control aperture at 1/4 stop increments. This was revealed through this back.
Click to expand...
I understood, and I don’t know where from off the top of my head but it will have been a technical document years ago, that EF aperture control (and shutter speed) was step less, that is in Tv or P mode the aperture could be set at any intermediate aperture even if the resultant EXIF was rounded to familiar numbers.
 
C

Chapel Hill Photog

Mar 9, 2020
5
3
1 D-X III Firmware 1.1.0 update was released today on Canon USA website. It now details the former "phenomenon" as camera freezing when AF-On or shutter button is pressed if viewfinder level is also set to display. I had experienced intermittent freezing, and did have level set to display. I hope this is really the fix. Also, wired LAN communication speed has supposedly been improved. A few other features added as well.

Also, Canon appears to have shipped more cameras. Both B&H and Adorama as well as Canon's own website list it as being in stock today. Don't know if they shipped enough to fulfill original backorder list or if so many pros have delayed purchase and canceled orders due to coronavirus related collapse of business that a small shipment was enough to cover the remaining orders.
 
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