I went out Sunday for my first photo excursion of 2019. My buddy and I arrived at Vermillion Lakes in Banff, AB just before sunrise in the hopes of catching some glorious morning light.
The sunrise was amazing. I was predominately using my 5DsR and 24-70, and I captured two images that I'm quite happy with.
Unfortunately, shortly afterwards, while walking around with my Manfrotto Bumblee 230 backpack on, I slipped backwards and landed on my butt. Only the bottom portion the backpack hit the ground. When I opened my back pack my 1D X Mark II and EF 100-400 II had separated.
One of the len's metal flanges had broken off, and the other was bent. The camera-body mount protruded slightly from the body, and appears to also have broken some metal. The top LCD screen also popped off the camera.
I've sent both the lens and the camera body off to CPS Canon Canada. I"m expecting an expensive repair. I'm also worried that the lens and camera will never focus accurately, or as well as they did, again. I never had to do micro adjustments with this combination before.
I've asked CPS to fix the mount and check for other internal damage on the 1DX2. With regard to the lens, I've asked them to fix the mount, check the IS unit, and to check for element decentering as well as focus accuracy and consistency.
This is the first time anything like this has happened to me. I'm really upset about it.
Has anyone else had their lens mount or body mount repaired or replaced before? If so, what was your experience after the repair?
I'll post some pictures of the damage, as well as the two keeper images I managed to capture from the otherwise terrible day.
The sunrise was amazing. I was predominately using my 5DsR and 24-70, and I captured two images that I'm quite happy with.
Unfortunately, shortly afterwards, while walking around with my Manfrotto Bumblee 230 backpack on, I slipped backwards and landed on my butt. Only the bottom portion the backpack hit the ground. When I opened my back pack my 1D X Mark II and EF 100-400 II had separated.
One of the len's metal flanges had broken off, and the other was bent. The camera-body mount protruded slightly from the body, and appears to also have broken some metal. The top LCD screen also popped off the camera.
I've sent both the lens and the camera body off to CPS Canon Canada. I"m expecting an expensive repair. I'm also worried that the lens and camera will never focus accurately, or as well as they did, again. I never had to do micro adjustments with this combination before.
I've asked CPS to fix the mount and check for other internal damage on the 1DX2. With regard to the lens, I've asked them to fix the mount, check the IS unit, and to check for element decentering as well as focus accuracy and consistency.
This is the first time anything like this has happened to me. I'm really upset about it.
Has anyone else had their lens mount or body mount repaired or replaced before? If so, what was your experience after the repair?
I'll post some pictures of the damage, as well as the two keeper images I managed to capture from the otherwise terrible day.