My friend used my 7DII on a tripod and it fell off. The built-in flash popped up during the accident and cannot be closed completely.
I opened up the camera flash cover (just 4 tiny screws), pressed down the flash and found that the blockage to complete closing up of the flash was due to a deformed tab which was a tiny tongue from a metal part mounted to the left side of the flash. I tried to adjust it a bit but it broke off.
I have several choices :
1. Send it to Canon for repair. The cost will be around $300 (flat rate) plus;
2. Find and buy the part and install it to see if it works. I have no idea where to find the product code. Appreciate if anybody can help. I called Canon in Mississauga, they need me to be specific or to send the camera in;
3. Just close and tape the built in flash and don't use it. For fill flash use the tiny one for M;
4. Use an elastic band and a cold shoe adapter to keep the flash closed and to remove the band when I have to (I don't really) use the built in flash. But that looks ugly.
I have tested the camera with several lenses and can't see any problem so far. So, I think I will try to find the part first. Any suggestions ?
I opened up the camera flash cover (just 4 tiny screws), pressed down the flash and found that the blockage to complete closing up of the flash was due to a deformed tab which was a tiny tongue from a metal part mounted to the left side of the flash. I tried to adjust it a bit but it broke off.
I have several choices :
1. Send it to Canon for repair. The cost will be around $300 (flat rate) plus;
2. Find and buy the part and install it to see if it works. I have no idea where to find the product code. Appreciate if anybody can help. I called Canon in Mississauga, they need me to be specific or to send the camera in;
3. Just close and tape the built in flash and don't use it. For fill flash use the tiny one for M;
4. Use an elastic band and a cold shoe adapter to keep the flash closed and to remove the band when I have to (I don't really) use the built in flash. But that looks ugly.
I have tested the camera with several lenses and can't see any problem so far. So, I think I will try to find the part first. Any suggestions ?