Just spent about an hour with Nisha from Adobe remotely controlling two laptops sorting out complex logging in problems. I don't like their subscription method of sales, but I have to admit that their service is positively brilliant - immediate on-line chat response and high technical expertise. Earlier in the day, I had spent a futile time getting first getting into phone contact with PayPal who hadn't only failed to answer 3 e-mails but also are incapable of sorting out simple mistakes.
Adobe support is first class
- Thread starter AlanF
- Start date
I used to have trouble getting new Adobe updates to work before they went to the subscription model, but I haven't had the problem since they did.
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Too bad LR is so buggy. Last week, I did an automatic update and LR became unusable. It would freeze/crash every time I deleted a photo. Had to revert to the previous baseline.
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