Well, Mr. Alan, it works on animals and persons that are just some meters away from you and have normal sized eyes, like an dog or cat. With smaller eyes like the eyes of an Robin, it struggles often. I´ve tried it frequently. I have an Robin that is quite "trustful". I can come 3 m near to him and take pictures of him. But 50% of the shots are not really sharp and the AF takes a long time until it hits the eye, or not.
Problematic are also hairs in front of the eye. The whiskers of our cat and the long hairs of our dog misled the AF and produce sharpness on them, not on the eyes.
Mostly, on bigger eyes you can trust on the Alpha 7´s animal-eye-AF. It works. But the engeneers can still do a lot of improvements.
In my special situation (small bird eyes, or larger birds that are far away, or birds that are surrounded by wood, grass, e.g.), I was not able to get it working properly. Sometimes the AF "finds eyes", where there are no (misinterpretation of structures), or does not find any structure to get sharp. Animal AF turned off, the Af works faster, but the spot-AF-field is often to big to hit the eye.
Here the 5D Mk IV did an better job with the small AF-spot.
If anyone knows something I can improve on my Sony body, tell me
Daniela