I've been a loyal Canon USA supporter for 30 years (still have my 1988 EOS 650). My first day order arrived October 11th and I am happy!
Canon USA has a new program for free CarePAK Plus for EOS R buyers after October 21st...
Sorry early adopters. You are screwed out of the $200.99 promotion! No "thank you" coming from Canon USA.
So I thought that being so loyal, and a member of CPS, I might appeal to their kind hearts. So I asked:
"RE: FREE CarePAK PLUS (13-Month) Extended Service Plan
With 30 years of Canon EOS ownership and a happy CPS member, Canon should consider extending this free CarePAK PLUS to all buyers of the EOS R system. Mine finally arrived October 11th -- a mere ten days before this program became effective. Is there someone with whom I could discuss this or will Canon Marketing appreciate first day order supporters? "
I received a very nice reply that, unfortunately, left me still with a sour taste:
"I spoke to Supervisor in the Sales Department regarding your request. I regret an exception can not be applied for this promotion. I realize this is disappointing.
If you wish to purchase a CarePAK PLUS for your EOS R, please visit the Service Plan website at:
https://shop.usa.canon.com/shop/en/catalog/carepak-plus"
I have politely replied "I guess that early adopters get penalized $200.99 for having such great confidence to pre-order before the reviews are published."
Your thoughts? Is there someone to whom we could share our feelings?
Canon USA has a new program for free CarePAK Plus for EOS R buyers after October 21st...
Sorry early adopters. You are screwed out of the $200.99 promotion! No "thank you" coming from Canon USA.
So I thought that being so loyal, and a member of CPS, I might appeal to their kind hearts. So I asked:
"RE: FREE CarePAK PLUS (13-Month) Extended Service Plan
With 30 years of Canon EOS ownership and a happy CPS member, Canon should consider extending this free CarePAK PLUS to all buyers of the EOS R system. Mine finally arrived October 11th -- a mere ten days before this program became effective. Is there someone with whom I could discuss this or will Canon Marketing appreciate first day order supporters? "
I received a very nice reply that, unfortunately, left me still with a sour taste:
"I spoke to Supervisor in the Sales Department regarding your request. I regret an exception can not be applied for this promotion. I realize this is disappointing.
If you wish to purchase a CarePAK PLUS for your EOS R, please visit the Service Plan website at:
https://shop.usa.canon.com/shop/en/catalog/carepak-plus"
I have politely replied "I guess that early adopters get penalized $200.99 for having such great confidence to pre-order before the reviews are published."
Your thoughts? Is there someone to whom we could share our feelings?