Horrible experience with Adorama camera

[dgatwood]

What you are saying is correct only if it is domestic orders/payments ... but for international orders/payments, the full purchased amount is authorized as soon as the order is placed, putting a "temporary" hold on the funds, in the credit card, until the time of actual shipment. If you cancel the order, even it is on account of the seller's fault, (depending on the country), it takes minimum 5 days to 90 days (that too from the time of the seller confirming the cancellation to the bank), but in the case of countries such as Qatar it is minimum 45 days to maximum 90 days. While one can "complain loudly" resulting in the sellers ability to take credit cards, we still have to pay interest or pay the full amount on funds that were technically never used.

That can happen for domestic charges, too, depending on the company, but there's a big difference between a hold and a charge. An authorization hold affects only availability of funds. Your credit card company is not supposed to include unsettled transactions in your monthly bill; if they do, then your bank is violating the CC company's rules, not the merchant.

Add up the charges on the credit card statement, and you should find that those authorization holds are not, in fact, reflected in the total. The only impact they should have on you is reducing the amount of credit that you can spend on other things.

 

[Helen Oster]

You have to feel for the Op, 27k in the Hole, no ones taking responsibility.

I've been reading this whole thing with interest, still waiting for "Wonder Woman" Helen to pull the Ops cherries out of the Fire, hopefully it'll happen after the Adorama People have had a relaxing weekend, hate to think of the Ops weekend, 27k in the Wind.

You can imagine the reaction after this experience if anyone mentions "Adorama" to the Op, better be wearing a Flak Jacket.

The Op mentioned wether or not his 27k was important to Adorama, clearly the answer is No, this whole experience has certainly hardened my attitude to ever buying from Adorama.

Adorama does not have the OP's money. We do not charge until an order ships. The order did not ship and therefore we did not take the money.

The hold has been placed on the OP's account by the OP's bank and he needs to contact the bank to get the hold released.

 

[Helen Oster]

Helen...I think you should put a face with your name.....I bet you have a camera laying around sometwhere

http://farm4.staticflickr.com/3089/2545109618_5821b638f8_m.jpg

 

[Helen Oster]

I've been reading this whole thing with interest, still waiting for "Wonder Woman" Helen to pull the Ops cherries out of the Fire, hopefully it'll happen after the Adorama People have had a relaxing weekend, hate to think of the Ops weekend, 27k in the Wind.

According to the OP's bank, the money will appear back in his account tomorrow. A check for $25 is on the way to him, from Adorama, to cover his wire costs.