New Member with 5D MK III Streaks in Image

Crayfordmedia

I'm New Here
Feb 21, 2017
11
0
DJL329 said:
If you are referring to the dark blotches, such as the ones about an inch above the person's left eye in the photo, then you may have debris trapped behind the shutter. If so, try performing a manual cleaning using a bulb-type air blower, like this one:

https://www.bhphotovideo.com/c/product/259157-REG/Giottos_AA1900_Rocket_Air_Blower.html

See page 299 in the 5D Mark III manual on how to start a Manual Sensor Cleaning. It locks up the mirror and opens the shutter, so you can use the blower. You can download the manual here:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-5d-mark-iii

You may need to hold the camera so that the lens opening is facing down (e.g. above your head, so you can see what you're doing), so that any debris falls out.

Here's a simple how-to video:

https://www.youtube.com/watch?v=RefeiMAC4c0
Yes i am talking about the marks, but thought the marks on the senor is black and not purple? but the marks are not always in the same place.
 

DJL329

EOS 7D MK II
Aug 26, 2010
575
25
Crayfordmedia said:
DJL329 said:
If you are referring to the dark blotches, such as the ones about an inch above the person's left eye in the photo, then you may have debris trapped behind the shutter. If so, try performing a manual cleaning using a bulb-type air blower, like this one:

https://www.bhphotovideo.com/c/product/259157-REG/Giottos_AA1900_Rocket_Air_Blower.html

See page 299 in the 5D Mark III manual on how to start a Manual Sensor Cleaning. It locks up the mirror and opens the shutter, so you can use the blower. You can download the manual here:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-5d-mark-iii

You may need to hold the camera so that the lens opening is facing down (e.g. above your head, so you can see what you're doing), so that any debris falls out.

Here's a simple how-to video:

https://www.youtube.com/watch?v=RefeiMAC4c0
Yes i am talking about the marks, but thought the marks on the senor is black and not purple? but the marks are not always in the same place.
Since the marks are not always in the same place, that's what makes me think they are tiny pieces of debris that are getting moved around when the shutter opens and closes.

If using the blower, as I suggested, does not get rid of them, then send the camera body to Canon for a cleaning.
 

slclick

Cyclist, photog, drummer & sardonic haiku writer
Dec 17, 2013
4,066
1,976
DJL329 said:
Crayfordmedia said:
DJL329 said:
If you are referring to the dark blotches, such as the ones about an inch above the person's left eye in the photo, then you may have debris trapped behind the shutter. If so, try performing a manual cleaning using a bulb-type air blower, like this one:

https://www.bhphotovideo.com/c/product/259157-REG/Giottos_AA1900_Rocket_Air_Blower.html

See page 299 in the 5D Mark III manual on how to start a Manual Sensor Cleaning. It locks up the mirror and opens the shutter, so you can use the blower. You can download the manual here:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-5d-mark-iii

You may need to hold the camera so that the lens opening is facing down (e.g. above your head, so you can see what you're doing), so that any debris falls out.

Here's a simple how-to video:

https://www.youtube.com/watch?v=RefeiMAC4c0
Yes i am talking about the marks, but thought the marks on the senor is black and not purple? but the marks are not always in the same place.
Since the marks are not always in the same place, that's what makes me think they are tiny pieces of debris that are getting moved around when the shutter opens and closes.

If using the blower, as I suggested, does not get rid of them, then send the camera body to Canon for a cleaning.
I agree. Don't be shy about using a blower, let gravity be your friend. Also there are many sensor cleaning tools out there. They are not difficult and only require a steady hand to work well. I'd spend $29 and try these before sending to Canon, unless I had CPS.
 

Crayfordmedia

I'm New Here
Feb 21, 2017
11
0
DJL329 said:
Crayfordmedia said:
DJL329 said:
If you are referring to the dark blotches, such as the ones about an inch above the person's left eye in the photo, then you may have debris trapped behind the shutter. If so, try performing a manual cleaning using a bulb-type air blower, like this one:

https://www.bhphotovideo.com/c/product/259157-REG/Giottos_AA1900_Rocket_Air_Blower.html

See page 299 in the 5D Mark III manual on how to start a Manual Sensor Cleaning. It locks up the mirror and opens the shutter, so you can use the blower. You can download the manual here:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-5d-mark-iii

You may need to hold the camera so that the lens opening is facing down (e.g. above your head, so you can see what you're doing), so that any debris falls out.

Here's a simple how-to video:

https://www.youtube.com/watch?v=RefeiMAC4c0
Yes i am talking about the marks, but thought the marks on the senor is black and not purple? but the marks are not always in the same place.
Since the marks are not always in the same place, that's what makes me think they are tiny pieces of debris that are getting moved around when the shutter opens and closes.

If using the blower, as I suggested, does not get rid of them, then send the camera body to Canon for a cleaning.
Thanks i order a blower and see if that work, Thanks for your help
 

Crayfordmedia

I'm New Here
Feb 21, 2017
11
0
slclick said:
DJL329 said:
Crayfordmedia said:
DJL329 said:
If you are referring to the dark blotches, such as the ones about an inch above the person's left eye in the photo, then you may have debris trapped behind the shutter. If so, try performing a manual cleaning using a bulb-type air blower, like this one:

https://www.bhphotovideo.com/c/product/259157-REG/Giottos_AA1900_Rocket_Air_Blower.html

See page 299 in the 5D Mark III manual on how to start a Manual Sensor Cleaning. It locks up the mirror and opens the shutter, so you can use the blower. You can download the manual here:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-5d-mark-iii

You may need to hold the camera so that the lens opening is facing down (e.g. above your head, so you can see what you're doing), so that any debris falls out.

Here's a simple how-to video:

https://www.youtube.com/watch?v=RefeiMAC4c0
Yes i am talking about the marks, but thought the marks on the senor is black and not purple? but the marks are not always in the same place.
Since the marks are not always in the same place, that's what makes me think they are tiny pieces of debris that are getting moved around when the shutter opens and closes.

If using the blower, as I suggested, does not get rid of them, then send the camera body to Canon for a cleaning.
I agree. Don't be shy about using a blower, let gravity be your friend. Also there are many sensor cleaning tools out there. They are not difficult and only require a steady hand to work well. I'd spend $29 and try these before sending to Canon, unless I had CPS.
I also order some senor cleaning items as well
 

scyrene

EOS 5D MK IV
Dec 4, 2013
2,681
706
UK
www.flickr.com
Sorry to be cynical, but until we see some actual shots (and not with a load of moiré from photographing a monitor) then there's nothing beyond general advice to offer.
 

Valvebounce

EOS 5D SR
Apr 3, 2013
4,429
337
53
Isle of Wight
Hi Crayfordmedia.
I hope your additional cleaning supplies are not wet swabs.
I used to use wet swabs for cleaning my sensors, then I got one of these, it did a far better job with less stress involved.
https://www.amazon.co.uk/Movo-MV-B100-Motorized-Ultrasonic-Mirrorless/dp/B00YCX2L9E/ref=sr_1_1?ie=UTF8&qid=1487858140&sr=8-1&keywords=arctic+butterfly+sensor+brush

Oops, I actually have this one, I should be more observant
https://www.amazon.com/Arctic-Butterfly-Super-Bright-Sensor/dp/B004DAE7UC/ref=sr_1_1?ie=UTF8&qid=1487859097&sr=8-1&keywords=arctic+butterfly+724+super+bright+sensor+brush

I never want to do a wet clean again!

Cheers, Graham.

Crayfordmedia said:
I also order some senor cleaning items as well
 

slclick

Cyclist, photog, drummer & sardonic haiku writer
Dec 17, 2013
4,066
1,976
Valvebounce said:
Hi Crayfordmedia.
I hope your additional cleaning supplies are not wet swabs.
I used to use wet swabs for cleaning my sensors, then I got one of these, it did a far better job with less stress involved.
https://www.amazon.co.uk/Movo-MV-B100-Motorized-Ultrasonic-Mirrorless/dp/B00YCX2L9E/ref=sr_1_1?ie=UTF8&qid=1487858140&sr=8-1&keywords=arctic+butterfly+sensor+brush
I never want to do a wet clean again!

Cheers, Graham.

Crayfordmedia said:
I also order some senor cleaning items as well
https://www.amazon.com/Movo-MV-B100-Motorized-Static-Charged-Mirrorless/dp/B00YCX2L9E/ref=sr_1_1?ie=UTF8&qid=1487858514&sr=8-1&keywords=Movo+Photo+MV-B100+Motorized+Ultrasonic+Sensor+Cleaning+Brush+with+4+Bright+LED%27s+for+DSLR%27s%2C+Mirrorless+Cameras+%26+Lenses

These reviews....


I have had nothing but fantastic results with wet swabs. I find that a steady hand and patience is all that is needed.
 

Crayfordmedia

I'm New Here
Feb 21, 2017
11
0
Update

I had to send back the canon 5d to get repair and was under warranty and it seems that there was an issue with the sensor and it been replaced and also professionally cleaned. so finger cross that .
 

Mt Spokane Photography

I post too Much on Here!!
Mar 25, 2011
15,908
1,027
slclick said:
I have had nothing but fantastic results with wet swabs. I find that a steady hand and patience is all that is needed.
I have great results with wet swabs, when the blower won't do it, but different individuals have their own preferences. It did take a while to learn the process. The first time, I tried just one wet swab to clean a really dirty sensor with caked on spots. It created a mess. It turned out that the expensive wet swabs I received left fibers on the sensor making it worse than before. Then, I tried the dry swabs and added eclipse fluid to them. It took five swabs to clean it. I've tried several methods and swabs, but have not purchased a Arctic Butterfly which many praise highly.
 

Valvebounce

EOS 5D SR
Apr 3, 2013
4,429
337
53
Isle of Wight
Hi Steve.
It is obvious they don’t, they didn’t even read it as the post 2 above says “I had to send back the canon 5d to get repair and was under warranty and it seems that there was an issue with the sensor......”
Looks to me like they are probably trying to get enough replies points to be able to post spam! :rolleyes::rolleyes:

Cheers, Graham.

You realize this was over three years ago, right?