24-70 II slight clicking sound when zooming

[Viggo]

Hi guys!

Instead of completely highjacking another thread I'll post a new topic.

Does everybody experience a very slight frequent "tick.tick,tick" noise when turning the zoomring of the 24-70 mk2?

It's spanking new, only very slight afma was needed (+1 to +3) and AF works perfect, the zoom turns smoothly otherwise. I just want to make sure it's nothing wrong.

Thanks!

 

[Loswr]

I certainly haven't noticed a noise like that on mine - the zoom action is a smooth 'swish'.

EDIT: see this thread reporting the same issue (OP there returned the lens, got a silent replacement).

 

[Viggo]

I certainly haven't noticed a noise like that on mine - the zoom action is a smooth 'swish'.

EDIT: see this thread reporting the same issue (OP there returned the lens, got a silent replacement).

Thanks a lot! Man, that wasn't to reassuring though Luckily I'm doing a trip to where I ordered it from so I'll be sure to either replace it or be reassured. Hopefully swap one, and pray that it is otherwise as perfect as this one is optically.

 

[lastcoyote]

Hi guys!

Instead of completely highjacking another thread I'll post a new topic.

Does everybody experience a very slight frequent "tick.tick,tick" noise when turning the zoomring of the 24-70 mk2?

It's spanking new, only very slight afma was needed (+1 to +3) and AF works perfect, the zoom turns smoothly otherwise. I just want to make sure it's nothing wrong.

Don't know if this has any bearing on anything. Just something I experienced

Thanks!

Huh how funny, I've just returned a copy that had exactly this issue! The replacement copy I've just got is perfect. In fact this is my third copy. The first return was due to a decentering issue and second one had the 'tick, tick, tick' sound you mentioned. New one appears to be a keeper with no issues.

It's a really weird sound isn't it? difficult to describe.
Personally if you can I'd get a replacement.
Out of interest did your copy come with the new center pinch lens cap or the old style?
The first copy I had was the old style, the new one I've got is old style too but the one I've just sent back with the 'tick, tick, tick' sound was the new center pinch cap. The only significance this really has is that if it's got the new cap it was made from the beginning of this year. Old style caps mean the lens was made last year.

 

[Viggo]

Hi guys!

Instead of completely highjacking another thread I'll post a new topic.

Does everybody experience a very slight frequent "tick.tick,tick" noise when turning the zoomring of the 24-70 mk2?

It's spanking new, only very slight afma was needed (+1 to +3) and AF works perfect, the zoom turns smoothly otherwise. I just want to make sure it's nothing wrong.

Don't know if this has any bearing on anything. Just something I experienced

Thanks!

Huh how funny, I've just returned a copy that had exactly this issue! The replacement copy I've just got is perfect. In fact this is my third copy. The first return was due to a decentering issue and second one had the 'tick, tick, tick' sound you mentioned. New one appears to be a keeper with no issues.

It's a really weird sound isn't it? difficult to describe.
Personally if you can I'd get a replacement.
Out of interest did your copy come with the new center pinch lens cap or the old style?
The first copy I had was the old style, the new one I've got is old style too but the one I've just sent back with the 'tick, tick, tick' sound was the new center pinch cap. The only significance this really has is that if it's got the new cap it was made from the beginning of this year. Old style caps mean the lens was made last year.

Hm, yeah, replacement it is It's the center-pinch cap on mine.

 

[lastcoyote]

Hi guys!

Instead of completely highjacking another thread I'll post a new topic.

Does everybody experience a very slight frequent "tick.tick,tick" noise when turning the zoomring of the 24-70 mk2?

It's spanking new, only very slight afma was needed (+1 to +3) and AF works perfect, the zoom turns smoothly otherwise. I just want to make sure it's nothing wrong.

Don't know if this has any bearing on anything. Just something I experienced

Thanks!

Huh how funny, I've just returned a copy that had exactly this issue! The replacement copy I've just got is perfect. In fact this is my third copy. The first return was due to a decentering issue and second one had the 'tick, tick, tick' sound you mentioned. New one appears to be a keeper with no issues.

It's a really weird sound isn't it? difficult to describe.
Personally if you can I'd get a replacement.
Out of interest did your copy come with the new center pinch lens cap or the old style?
The first copy I had was the old style, the new one I've got is old style too but the one I've just sent back with the 'tick, tick, tick' sound was the new center pinch cap. The only significance this really has is that if it's got the new cap it was made from the beginning of this year. Old style caps mean the lens was made last year.

Hm, yeah, replacement it is It's the center-pinch cap on mine.

hmm weird huh. maybe there's a new dodgy batch going around. or maybe they've changed something with the sealing in the newer production of the lens. could be totally inconsequential of course

 

[Viggo]

Hi guys!

Instead of completely highjacking another thread I'll post a new topic.

Does everybody experience a very slight frequent "tick.tick,tick" noise when turning the zoomring of the 24-70 mk2?

It's spanking new, only very slight afma was needed (+1 to +3) and AF works perfect, the zoom turns smoothly otherwise. I just want to make sure it's nothing wrong.

Don't know if this has any bearing on anything. Just something I experienced

Thanks!

Huh how funny, I've just returned a copy that had exactly this issue! The replacement copy I've just got is perfect. In fact this is my third copy. The first return was due to a decentering issue and second one had the 'tick, tick, tick' sound you mentioned. New one appears to be a keeper with no issues.

It's a really weird sound isn't it? difficult to describe.
Personally if you can I'd get a replacement.
Out of interest did your copy come with the new center pinch lens cap or the old style?
The first copy I had was the old style, the new one I've got is old style too but the one I've just sent back with the 'tick, tick, tick' sound was the new center pinch cap. The only significance this really has is that if it's got the new cap it was made from the beginning of this year. Old style caps mean the lens was made last year.

Hm, yeah, replacement it is It's the center-pinch cap on mine.

hmm weird huh. maybe there's a new dodgy batch going around. or maybe they've changed something with the sealing in the newer production of the lens. could be totally inconsequential of course

Really weird... My initial thought was that since it is brand new it will pass over, but reading your replies, I'm not very convinced it will, and I noticed it straight away, and have never experienced it with any other lens.

 

[lastcoyote]

Really weird... My initial thought was that since it is brand new it will pass over, but reading your replies, I'm not very convinced it will, and I noticed it straight away, and have never experienced it with any other lens.

i had the exact same feeling that it was just because it was new and it would work it's way out. but my experience was that it appeared to get worse....or It just became more noticeable to me.
my fear was that if I used the lens for video the mic might pick up the sound as they can be very sensitive to any sound coming from the camera body region....if you know what I mean.
hope you can get it sorted.

 

[Viggo]

I will pop by the store tomorrow and I'll update this thread. Fingers crossed the IQ of a replacement is the same as this one as it is REALLY good

 

[Mt Spokane Photography]

It sounds like one of the internal parts has a poor quality finish or the spiral grooves that the zoom mechanism rides on were not cut smoothly. In either case, it would be a easy fix for Canon. Maybe well see the repaired ones on sale as refurbs soon.

 

[Viggo]

Just checked the store where I bought it from, and they are sold out of 24-70's. That means they don't have one to swap with mine, greeeaat.... I'm going to sound whiny now, but ever since I started photography the only things I buy new are camera bodies, lenses I have always bought used except for a very select few times, and EVERY SINGLE TIME I have had loads of trouble and had to exchange and send for repair and swap ... I'm never buying new lenses again I must've owned 30-40 lenses, 98% used, and not had one single issue with any of them....

 

[lastcoyote]

Just checked the store where I bought it from, and they are sold out of 24-70's. That means they don't have one to swap with mine, greeeaat.... I'm going to sound whiny now, but ever since I started photography the only things I buy new are camera bodies, lenses I have always bought used except for a very select few times, and EVERY SINGLE TIME I have had loads of trouble and had to exchange and send for repair and swap ... I'm never buying new lenses again I must've owned 30-40 lenses, 98% used, and not had one single issue with any of them....

oh what a nuisance. so have you got one on order with them to replace it later or did you just return it?
i can understand the frustration. sometimes it feels like i have trouble with practically anything i buy new these days. maybe QC isn't what it used to be.

 

[Dylan777]

My copy is almost dead-silent in quite office. Get a replacement.

 

[lastcoyote]

My copy is almost dead-silent in quite office. Get a replacement.

yeah my replacement only has the normal very gentle swoosh sound when zooming in and out in a dead silent room.

the one i sent back was just like Viggo's. really unusual sound. it's not so much that it's particularly loud, just that it sounds 'wrong'. i'm glad i got mine replaced as it would play on my mind every time i used it.

 

[LetTheRightLensIn]

Does everybody experience a very slight frequent "tick.tick,tick" noise when turning the zoomring of the 24-70 mk2?

nope

 

[Viggo]

I got the store to cancel my purchase and got it somewhere else. I got the 2012-edition this time, old style lens cap, which I love. And the mechanics feel MUCH better! No Noise, no squeaky AF and if anything this is even sharper at all focals.

I got an explanation from the rep guy as to what causes the noise (please note I'm simply quoting him as I have no idea about this myself)

He said there's a brass or copper band around the inner barrel that has a brush mounted to it that reports focal length to the camera. And he had taken in 5 (!!) 24-70 2013 editions with the same exact problem. And he said that brush is simply mounted to hard so that it grinds, it's nothing faulty, and it would loosen up and become normal. He understand fully that I didn't want to wait to "break it in" so I simply got my money back.

 

[Loswr]

I got an explanation from the rep guy as to what causes the noise (please note I'm simply quoting him as I have no idea about this myself)

He said there's a brass or copper band around the inner barrel that has a brush mounted to it that reports focal length to the camera. And he had taken in 5 (!!) 24-70 2013 editions with the same exact problem. And he said that brush is simply mounted to hard so that it grinds, it's nothing faulty, and it would loosen up and become normal. He understand fully that I didn't want to wait to "break it in" so I simply got my money back.

Interesting. I wouldn't want to 'break in' a lens, either. Ordered mine from B&H in mid-March, has the old-style side-pinch cap and was produced in October, 2012 based on TDP's serial number dating table. No issues with the lens.

 

[lastcoyote]

I got the store to cancel my purchase and got it somewhere else. I got the 2012-edition this time, old style lens cap, which I love. And the mechanics feel MUCH better! No Noise, no squeaky AF and if anything this is even sharper at all focals.

I got an explanation from the rep guy as to what causes the noise (please note I'm simply quoting him as I have no idea about this myself)

He said there's a brass or copper band around the inner barrel that has a brush mounted to it that reports focal length to the camera. And he had taken in 5 (!!) 24-70 2013 editions with the same exact problem. And he said that brush is simply mounted to hard so that it grinds, it's nothing faulty, and it would loosen up and become normal. He understand fully that I didn't want to wait to "break it in" so I simply got my money back.

interesting. i'm glad it wasn't just me who felt it was worth returning it for though. I was starting to think it was just me being fussy. it must be quite a stiff brush attached to make such an audible 'tick' sound. it certainly didn't sound like it would go away any time soon to me.

as you say the ones made last year were fine. my new copy was made i believe in october of 2012 and is dead quiet and nice and smooth. also it appears to be as sharp as the returned copy. i need to go out and do some proper shooting though to confirm this.

EDIT: huh just seen your reply neuroanatomist. that's how i aged my lens too

 

[dgatwood]

Does everybody experience a very slight frequent "tick.tick,tick" noise when turning the zoomring of the 24-70 mk2?

Send it back. I had a lens that did that once. After about a year and a half, the ribbon cable that controlled the iris tore and I got the dreaded Err 01 (at least I think that was the error code), and I had to borrow a lens from a coworker to finish shooting that day.

 

[Viggo]

One thing to consider with this lens is that it has quite a bit of distortion and vignetting(also long end) at the wider end, almost surprising or I might be very spoiled with the 24 L II.

And a question here. I feel that even at +100 in the vignetting correction I lightroom, the corners are still in need of correction, how do I apply more than +100?