Africa film ready for client presentation

Del Paso

M3 Singlestroke
CR Pro
Aug 9, 2018
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I'm afraid you could soon need a lawyer, since, if your client doesn't react, he might also be unwilling to pay the bill.
 
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sanj

EOS R5
Jan 22, 2012
4,118
993
Finally, the client sent me this:
"Thank you for your email.
Unfortunately, after sharing the video with our branding consultants, we will not be publishing this and request that if you do so, the Elewana logo and property logos are removed.
They did however mention that there are some great shots captured, if we can get the raw files for that we can if these can be of any use to us."
 

sanj

EOS R5
Jan 22, 2012
4,118
993
Heartbroken, I asked her what had happened. Her reply: "The feedback that I received is that the editing of the video is not up to our standards, the voiceover does not feel natural in the video and doesn't flow smoothly."
And in another email: SHE WILL NOT PAY ME.
 
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jd7

EOS R
CR Pro
Feb 3, 2013
997
344
Heartbroken, I asked her what had happened. Her reply: "The feedback that I received is that the editing of the video is not up to our standards, the voiceover does not feel natural in the video and doesn't flow smoothly."
And in another email: SHE WILL NOT PAY ME.
I'm very sorry to hear that Sanj. I hope you can find a way forward, but I suspect if you do it will need to involve a lawyer. Whatever you do, make sure you think it all through carefully and have a clear plan in your mind before you do anything.

I am sure I don't need to say it, but I wouldn't be giving them any of your raw images, at least unless and until you have been paid.
 
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Del Paso

M3 Singlestroke
CR Pro
Aug 9, 2018
1,709
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Sad to read this, even more after having loved your video.
Their reaction is disgusting. Period!
 
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privatebydesign

I post too Much on Here!!
CR Pro
Jan 29, 2011
10,678
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This is bullish!t, anybody that works in media, and video especially, knows full well the edit is close to irrelevant. The footage can be re-edited to anything they want and they know that which is why they are asking for the RAW footage.

The feedback is also complete bullish!t. Sanj needs to talk to their branding consultants to get actual useful feedback from them and then re-edit to their specifications. I can't believe the company never put Sanj in touch with the branding consultants before this point!

Get the branding consultants details, ask them who their editor is and specifically the technical issues with the delivered short, hire their approved editor for a re-edit, $2,000, everybody is happy.
 
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unfocused

EOS-1D X Mark III
Jul 20, 2010
6,818
4,795
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Springfield, IL
www.mgordoncommunications.com
This is bullish!t, anybody that works in media, and video especially, knows full well the edit is close to irrelevant. The footage can be re-edited to anything they want and they know that which is why they are asking for the RAW footage.

The feedback is also complete bullish!t. Sanj needs to talk to their branding consultants to get actual useful feedback from them and then re-edit to their specifications. I can't believe the company never put Sanj in touch with the branding consultants before this point!

Get the branding consultants details, ask them who their editor is and specifically the technical issues with the delivered short, hire their approved editor for a re-edit, $2,000, everybody is happy.
A good recommendation if he were dealing with a legitimate client. Unfortunately it feels like there is something else going on and the client simply wants out of the contract. I don’t think there is anything Sanj can do to salvage this as the client isn’t being honest about the real reasons.
 
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sanj

EOS R5
Jan 22, 2012
4,118
993
Thank you so much for your support. I am going to fight this. WILL FIGHT.
 
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Del Paso

M3 Singlestroke
CR Pro
Aug 9, 2018
1,709
1,974
Thank you so much for your support. I am going to fight this. WILL FIGHT.
No matter what you do, keep the Raw files until matters are settled to YOUR full satisfaction!
Wish you good luck!
 
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Hector1970

EOS R
CR Pro
Mar 22, 2012
1,450
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I just watched the video and hadn't seem the comments. I thought it was excellent. I've been to Tanzania and Kenya in the past and I thought the video really envoked the beauty and spirit of Africa. I did very budget trips so maybe hold a chip against these luxury hotels on the reserves but I think the video made them extremely attractive. I thought the editing and cutting was excellent. Very polished. Sorry you are having such trouble with it as you can see the effort your put in. It takes alot of effort to get those types of shots in the right lighting conditions. They just don't want to pay, maybe financials are tight. It's not a reflection on your work.
 
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