Speaking of packaging, having just the camera box inside a box with no padding unfortunately seems to be common. My 700D was just inside the camera box in a satchel with no padding. My 90D was just inside the camera box and pretty much loose inside of the packing box with very minimal padding where the box would still knock around. These were both new from 2 different companies. Most of my used lenses were packed a lot better from eBay sellers then the new gear from big companies.