Canon sued for Disabling Scanner of AIO when ink runs out.

YuengLinger

Long live the Oligarchy!
CR Pro
Dec 20, 2012
3,619
2,076
USA
I'm a big Canon fan, but this seems like a pretty good case against them. It's depressing to be reminded of how much ink costs! I have the Pro-1000, so multi-function isn't an issue for me, but the idea that scanning/faxing is disabled when ink runs out seems a bridge too far in the ink promotion game. I say Canon should fix this and settle reasonably with the class. Perhaps if they could remedy the problem with firmware, the compensation settlement could go pretty low.
 
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SteveC

R5
CR Pro
Sep 3, 2019
2,568
2,473
How many people have run into the situation where you aren't allowed to print black-and-white (gray scale) because the printer is out of magenta ink?
 
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becceric

Making clumsy photographic mistakes since 1980
CR Pro
Oct 30, 2016
274
529
How many people have run into the situation where you aren't allowed to print black-and-white (gray scale) because the printer is out of magenta ink?
Yep! Quite frustrating.
 

Mt Spokane Photography

I post too Much on Here!!
CR Pro
Mar 25, 2011
16,790
1,758
I have a Canon color laser MFT543 CDW that I use for color booklets as well as all around printing. I purchase 3rd party toners, OEM toners are crazy priced. Its not a photo printer by any means, but does decent color documents. It has a setting to allow it to keep on printing if the chip thinks its out of toner. I can tell when a color is missing, prints look weird. Scanning is not affected by the out of toner message. Since I use 3rd party toners which cannot communicate toner levels, it is perpetually out. The chip they use can't be duplicated or not yet at least. There is a chip that identifies the color installed, that's about all. There is a counterfeit message when a new one is installed. I dismiss it once and it does not come back.
 

koenkooi

EOS 5D Mark IV
CR Pro
Feb 25, 2015
2,111
2,141
I avoid all-in-ones like the plague, since you have to replace the complete unit when one of the functions fails. And I need backlight on the scanner for negatives and slides :)
 
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