Canon sued for Disabling Scanner of AIO when ink runs out.


CR Pro
Dec 20, 2012
I'm a big Canon fan, but this seems like a pretty good case against them. It's depressing to be reminded of how much ink costs! I have the Pro-1000, so multi-function isn't an issue for me, but the idea that scanning/faxing is disabled when ink runs out seems a bridge too far in the ink promotion game. I say Canon should fix this and settle reasonably with the class. Perhaps if they could remedy the problem with firmware, the compensation settlement could go pretty low.


Making clumsy photographic mistakes since 1980
CR Pro
Oct 30, 2016
How many people have run into the situation where you aren't allowed to print black-and-white (gray scale) because the printer is out of magenta ink?
Yep! Quite frustrating.

Mt Spokane Photography

I post too Much on Here!!
CR Pro
Mar 25, 2011
I have a Canon color laser MFT543 CDW that I use for color booklets as well as all around printing. I purchase 3rd party toners, OEM toners are crazy priced. Its not a photo printer by any means, but does decent color documents. It has a setting to allow it to keep on printing if the chip thinks its out of toner. I can tell when a color is missing, prints look weird. Scanning is not affected by the out of toner message. Since I use 3rd party toners which cannot communicate toner levels, it is perpetually out. The chip they use can't be duplicated or not yet at least. There is a chip that identifies the color installed, that's about all. There is a counterfeit message when a new one is installed. I dismiss it once and it does not come back.


EOS 5D Mark IV
CR Pro
Feb 25, 2015
I avoid all-in-ones like the plague, since you have to replace the complete unit when one of the functions fails. And I need backlight on the scanner for negatives and slides :)