I just came across this article, I was wondering if there are any resources comparing service from the camera companies. We see happy people and angry people, but is there a large survey of users? Consumer reports does things like that, I suppose that its expensive to run a large survey, and respondents seem to always be the ones who are unhappy, so the results have to be based on something like complaints per unit sold.
http://www.consumeraffairs.com/news/panasonic-needs-to-sharpen-its-focus-on-customer-service-critics-complain-042315.html
http://www.consumeraffairs.com/news/panasonic-needs-to-sharpen-its-focus-on-customer-service-critics-complain-042315.html