How frequently does your R5 freeze/lock up?

How frequently does your R5 freeze/lock up?


  • Total voters
    82
Aug 3, 2021
2
0
I’ve had I’d guess a dozen lockup’s in the past 15 months. It seems to occur when I’m shooting a sequence of a lot of images. This past Saturday I was shooting gymnasts on a trampoline in slow speed continuous and it locked up. Battery out then in and it was back working. I use a Sandisk 128GB CF Express card bought from B&H so I have to believe it’s not counterfeit.

I sent it in for repair although I’m not optimistic they actually know the root cause. The survey says 50% have experienced a lockup. That seems extremely high to me and cause for concern.

I hope this does not turn into another bad experience with Canon. My last was the 1D Mk III focusing problem. It was never resolved fully. My 5D’s were all pretty rock solid.
 

TMT

I'm New Here
Feb 4, 2015
13
2
Bought my R5 in June and RF 100-500 in July. Shooting manually, using Canon and non-Canon batteries, high-end CF Express and SD cards (Raw and L jpg) at the same time, etc. I have only experienced freezing when using the RF 100-500 and shooting in rapid-fire mode. While inconvenient, I can probably live with it as a) it doesn't happen regularly; b) it's an easy fix (pop out the battery); c) haven't lost any data and d) I do not want to be without this camera for an extended period as others here have sent their cameras in only to experience the same issues later. If Canon decides to do the right thing and have a recall. then I will consider sending it in.
 
Aug 3, 2021
2
0
Mine froze half a dozen times over the past year. Sent it in for service. They replaced the main PCB. So far no more freezes.
 

AlanF

Stay at home
CR Pro
Aug 16, 2012
8,608
11,394
Mine has frozen twice in about 50,000 shots now - and it just required switching off and back on, and not removal of battery. It's not going in for service.
 
  • Like
Reactions: YuengLinger

dpockett

I'm New Here
Feb 23, 2020
24
7
Mine froze half a dozen times over the past year. Sent it in for service. They replaced the main PCB. So far no more freezes.
They replaced mine about 10 freezes ago also, turns out it isn't the cause, with mine anyway. Good luck with yours though.