Issues with the R5 1.5.0 firmware?

Viggo

EOS R5
Dec 13, 2010
4,855
1,497
The issue is becoming more wide spread now, I see new people and posts and threads every day with people experiencing the same thing. And mine got worse again after being okay. I’m going to try to turn off the “suppress slow frame rate” function and see if anything changes. Hopefully more people will contact Canon about this. It’s beyond frustrating and I couldn’t get the rollback to 1.4.0 to work…
 
May 1, 2020
5
8
For EOS Utility method you need a card inserted. Not sure which slot, though.
Slot issue may be a concern for battery door method, too. And timing is critical. I had several retries before I got it working. See video:
Kudos to hari!
 
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SereneSpeed

EOS 90D
Feb 1, 2016
130
83
The issue is becoming more wide spread now, I see new people and posts and threads every day with people experiencing the same thing. And mine got worse again after being okay. I’m going to try to turn off the “suppress slow frame rate” function and see if anything changes. Hopefully more people will contact Canon about this. It’s beyond frustrating and I couldn’t get the rollback to 1.4.0 to work…
Have you had ‘Suppress Slow Fram Rate’ enables this whole time? The R5 advanced user guide says suppress slower frame rate may cause “Difficulty in Autofocusing”. (Pg. 277)
 

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Viggo

EOS R5
Dec 13, 2010
4,855
1,497
Have you had ‘Suppress Slow Fram Rate’ enables this whole time? The R5 advanced user guide says suppress slower frame rate may cause “Difficulty in Autofocusing”. (Pg. 277)
Thanks for sharing that, I had it enabled yes, I tried today turning it off, but didn’t see any difference, but I’ll definitely keep it off now. Thanks.
 
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YuengLinger

EOS R5
CR Pro
Dec 20, 2012
3,579
2,043
USA
Have you had ‘Suppress Slow Fram Rate’ enables this whole time? The R5 advanced user guide says suppress slower frame rate may cause “Difficulty in Autofocusing”. (Pg. 277)
This is an EXCELLENT reminder. It's just too new for me to automatically be turning it off and on as needed. I think default off works for me, because I'm not in the low-light situations nearly as often as in brighter light. My studio space is usually lit enough to avoid the jerkiness. Thanks!
 
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Viggo

EOS R5
Dec 13, 2010
4,855
1,497
Wy do I only get this cr@p?
 

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Viggo

EOS R5
Dec 13, 2010
4,855
1,497
Here's an example of one of the AF issues. Both shots confirmed and locked on the eye, but in the oof one I saw in the EVF it wasn't in focus. I kept holding the Af button down in Servo to have it continue to try and lock, it kept the same oof when I moved the camera back forth trying to get it to lock. When checking AF point placement in playback it showed the small red square one the eye for both shots.
 

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Kit.

EOS 5D Mark IV
Apr 25, 2011
2,217
1,531
It definitely looks like the camera tried to focus on the phone, not on the eye.

Have you tried saving the settings onto the card and then resetting the camera?
 

Viggo

EOS R5
Dec 13, 2010
4,855
1,497
It definitely looks like the camera tried to focus on the phone, not on the eye.

Have you tried saving the settings onto the card and then resetting the camera?
Yes, it looks that way now that you see the focus is in another spot, but according to the AF system and review it is focused in the exact same spot both times. And it's not just a focusing miss, sometimes it feels like you have set the camera to the fastest respons in the Case settings and sometimes it feels like your looking through the EVF without pushing the focusing button. Both tracking and detecting are seriously lacking with 1.5.0 ehere it really didn't with the 1.4.0.
 

snappy604

EOS RP
CR Pro
Jan 25, 2017
604
539
Have you had ‘Suppress Slow Fram Rate’ enables this whole time? The R5 advanced user guide says suppress slower frame rate may cause “Difficulty in Autofocusing”. (Pg. 277)


can't confirm 100% but I did turn that setting on post firmware upgrade and about same time noticed the erratic focusing issues.. turned off and recent attempts seem to hold / follow focus back to normal... weird.
 
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Viggo

EOS R5
Dec 13, 2010
4,855
1,497
It seems that resetting and reloading settings after turning off Suppress low frame rate AF is better than 1.4.0. I tried at a trampoline park today and it sticks to head or torso when eye isn’t available and it’s much stickier. I have more slight backfocus than before, but all in all it seems like an improvement. And the horrible flickering lights and ligh conditions in general there is a tough test.
 
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paul

EOS M50
Sep 11, 2012
32
8
Can't get the downgrade to work with EOS Utility either, maybe it's a Mac-thing, you're on windows?
 

YuengLinger

EOS R5
CR Pro
Dec 20, 2012
3,579
2,043
USA
It seems that resetting and reloading settings after turning off Suppress low frame rate AF is better than 1.4.0. I tried at a trampoline park today and it sticks to head or torso when eye isn’t available and it’s much stickier. I have more slight backfocus than before, but all in all it seems like an improvement. And the horrible flickering lights and ligh conditions in general there is a tough test.
Sorry, I don't understand your conclusion here. Is 1.5 working well for you now?
 

Viggo

EOS R5
Dec 13, 2010
4,855
1,497
Sorry, I don't understand your conclusion here. Is 1.5 working well for you now?
Yes, but if I activate Suppress low framerate it screws everything again. So another reset and reload is needed. The Canon rep Inreported said it sound suspiciously like a bug. Hopefully it’s easy enough to replicate.
 

YuengLinger

EOS R5
CR Pro
Dec 20, 2012
3,579
2,043
USA
Yes, but if I activate Suppress low framerate it screws everything again. So another reset and reload is needed. The Canon rep Inreported said it sound suspiciously like a bug. Hopefully it’s easy enough to replicate.
I think we are all having the same side-effects from "Suppress low framerate." Since these side-effects are listed in the AUG as negatives, I don't think this would be technically "a bug," but the implementation might POSSIBLY be improved in a future firmware update.

In other words, Canon engineers may have been given the task of improving low-light EVF characteristics, and this was the best they could do in the time allowed. Or, this might be the best they can do, period, with the hardware they have to work with.

Hopefully all this points to even better EVFs in the future. I wonder how the R3's EVF behaves in low-light.
 

Viggo

EOS R5
Dec 13, 2010
4,855
1,497
I think we are all having the same side-effects from "Suppress low framerate." Since these side-effects are listed in the AUG as negatives, I don't think this would be technically "a bug," but the implementation might POSSIBLY be improved in a future firmware update.

In other words, Canon engineers may have been given the task of improving low-light EVF characteristics, and this was the best they could do in the time allowed. Or, this might be the best they can do, period, with the hardware they have to work with.

Hopefully all this points to even better EVFs in the future. I wonder how the R3's EVF behaves in low-light.
You misunderstood, it’s not just when the function is active the issues are there. If I check it and then uncheck it, the issue is there until I perform a factory reset and reload my saved settings.
 

neuroanatomist

I post too Much on Here!!
CR Pro
Jul 21, 2010
26,360
5,076
You misunderstood, it’s not just when the function is active the issues are there. If I check it and then uncheck it, the issue is there until I perform a factory reset and reload my saved settings.
Document it as thoroughly as possible. Contact Canon. The key is to provide sufficient detail for them to replicate the problem.

Sometimes seemingly unrelated settings have unintended effects. When the 1D X was new, there was a bug in AFMA. I documented it with a video, but Canon couldn’t replicate it so I got the default ‘send in your camera’. With further detective work by another forum member here, we found that the bug in AFMA only occurred if the orientation-linked AF point function was enabled. Not sure how that could affect AFMA, but code can be like that. With that info provided to them, Canon could replicate the issue and they soon issued an update that corrected the problem.
 
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Oct 14, 2019
2
1
Big time, oof issues for me with v1.5.
Out of 1800 images today of a Northern Harrier in flight, almost all are unusable.
Soft image, even of a Red tailed hawk 25 feet from my 600mm lens.
Have not tired my RF lenses yet. so pisssssssssssssssssed.
 
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