macOS 10.12 (Sierra) Important Announcement

We would like to make our customers aware that Canon Inc. Headquarters in Japan have announced a number of compatibility issues with the new Operating System macOS 10.12 (Sierra) which will affect a selection of our products and software packages (please see below for a full list of affected models).

If you own an affected product or software item listed below, then we strongly advise that you do not upgrade your operating system until confirmation of full functionality has been provided.

Canon is planning to provide further information by the end of September and we apologise for any inconvenience this will cause.

Affected Camera Software Products:

  • Camera Window DC
  • EOS Utility 2
  • EOS Utility 3
  • Map Utility

Please visit Canon Europe for a full list of affected products such as PIXMA Pro and imagePROGRAF printers as well as a number of scanners.

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