« on: June 11, 2013, 09:16:22 PM »
Wire transfer goes into Adorama account holding area. Later, a human being looks at it and for whatever reason (suspicious due to no address...or maybe they just hate money or don't like customers from your state) decides to not accept to deposit it, maybe even after input from a supervisor (ie refuses it). Then, that human being or even another person, starts the process to wire it back to your bank. This maybe takes a day or 2 or 3. When you call (angry worried upset etc), you talk to someone who doesn't have all the correct facts or doesn't explain it well to you.
Perhaps not the greatest customer service to you since they certainly didn't have answers that made you comfortable or happy. Sometimes stating something that is not correct is not lying (I see this all the time and it is usually due to ignorance).
Being one state away, I might have gotten a cashiers check and taken a one day trip to NYC.
I wouldn't personally trust any bank to wire 20k+. I'd much rather go withdraw the money in non-sequential un-marked $20 bills, and go shop personally at Adorama. Think how many people would post your picture at various places as you open the brief case at the cashier and hand over sh**load of money. Your 15 minutes of fame.
LOL...I tried that once with a briefcase full of Monopoly money. My fame only lasted 15 seconds till they caught on
edit-$27,000 in $20 would be 1,350 bills; hence the cashier's check for safety and convenience