Involuntary Upgrade

[RBC5]

My 5D4 order arrived this evening, and as I was setting up the camera I was puzzled about how to get the touchscreen to work. When I got to the file size setting something seemed really weird...my top RAW setting said 50M. I turned the camera around and realized it has no touchscreen because it's a 5DSR...in a 5D4 box!

Manuals and everything say 5D Mark IV. And it was from Amazon, not some shady overseas or East Coast seller. It appears it's a Canon mistake...nothing was opened, looked brand new. It's also got an odd serial number: 022021000222. Go figure.

 

[d]

Upgrade...or downgrade? Depends what features you value, I guess! Perhaps somewhere else in the land there's another photog. equally baffled with his "5DSR", unable to find the setting to allow the full resolution files!

Make sure you return the empty box, along with a sworn statement about your 5D4 being absent from it and requesting a replacement.

 

[RBC5]

Upgrade...or downgrade? Depends what features you value, I guess! Perhaps somewhere else in the land there's another photog. equally baffled with his "5DSR", unable to find the setting to allow the full resolution files!

Make sure you return the empty box, along with a sworn statement about your 5D4 being absent from it and requesting a replacement.

Haha! Then I'll have trouble sending in the warranty card.

Actually Amazon told me I could keep it if I want, despite the $200 price difference.

 

[d]

Interesting....here in Australia the 5D4 is actually $200 more than the 5DSR (based on one retailer I checked).

What you keep it?

 

[RBC5]

I'll send it back. There's no warranty card for it, and I have no receipt showing that model so I'd never get warranty work if anything went wrong. Plus I really wanted the 5D4!

 

[Don Haines]

Upgrade...or downgrade? Depends what features you value, I guess! Perhaps somewhere else in the land there's another photog. equally baffled with his "5DSR", unable to find the setting to allow the full resolution files!

Make sure you return the empty box, along with a sworn statement about your 5D4 being absent from it and requesting a replacement.

Haha! Then I'll have trouble sending in the warranty card.

Actually Amazon told me I could keep it if I want, despite the $200 price difference.

Pity it wasn't in place of a T3i

 

[RBC5]

Pity it wasn't in place of a T3i

I told them if I had discovered a 1DX2 in the box I wouldn't even be calling. ;D