Topics

1

Technical Support / Very soft audio w external mike of EOD 5D3

« on: January 21, 2013, 12:59:37 AM »

The 26th I will have to record a dance performance with live (gamelan) music and I want to have excellent sound quality.
But when I attatch an external mike to the camera, the sound is very very soft (also when I set the audio recording level to a high position).

Using the internal mike does not have this problem, and using the same external mike (Sony ECM-MS957, impedance 600W, a stereo electret mike) on my Tascam DR-100 the sound recording level is just fine.

What causes the problem and what can I do to correct it?

Kind regards,

RobPan.

2

Technical Support / 5d3 in coma when in video mode

« on: January 04, 2013, 07:26:42 PM »

The 53D in video mode sometimes acts strangely. I presumably had pressed the wrong button when the screen image suddenly froze and could not be resuscitated back to life. There was nothing I could do, the camera was in a deep coma so to say. Even shutting off the camera (with the on-off switch) did not help, all I could to was removing the battery.
After the battery was replaced the camera was back to normal again.
Irritatingly, I could not reproduce the problem, though I tried several times. Therefore I do not know which series of key presses induce a coma-like state like this.
Does anyone recognize this problem?  Any solutions  (where is the WRONG button?)? This has happened twice now; I have had the camera for three month, taken just over 1400 pictures and shot 19 videos.

Thanks for your replies!

Kind regards,

RobPan.

3

Technical Support / Weird freeze of 5D3 in video mode

« on: January 04, 2013, 08:03:15 AM »

When the camera is in video mode, something weird sometimes happens. I want to make a video, and perhaps push the wrong button and then suddenly a still image* appears on the screen which is totally frozen. The camera hangs and the still will not go away, whatever I do. Even shutting down the camera does not help, the display is still there. It will only disappear when I remove the battery.
Strangely when I tried to reproduce this phenomenon (which has happended twice) I failed, so I do not know which combination of button presses had caused it.
Any idea what causes this phenomenon and what I can do to correct it without removing the battery?

Kind regards,  RobPan.


*) An image, of course,  of something the camera has been 'looking' at.

4

Software & Accessories / Problems with Imagebrowser EX

« on: October 12, 2012, 05:36:33 AM »

I hav just arrived in Indonesia for a five months stay. When I tried to install the software that goes with the 5D3, the installer hung while installing Imagebrowser EX (fast computer with Win-7 and 4 GB RAM). It told me that it was 99 pct ready, less than 1 minute remaining and stayed like that until I forcibly ended the program.
Imagebrowser now runs but has some troubles.
The worst is that it will not import photos from my CF card through my card reader. When I attach my card reader and indicate that I want to import pictures through Imagebrowser, a small window appears with the text : canonIHL.dll <remainder of line in Japanese> [OK]. Highly amusing, but I cannot import my pictures and have to revert to the MSDOS/Command Interpreter. (When I click OK the window closes.)
Anything I can do to make Imagebrowser run properly?
And, last but not least, will there be a version which accepts more photographs than the present limit of 10.000?

Kind regards, thanks for any useful tips!

Rob, Munyung.
5D3 24-105, 100mm f2  85 mm f 1.8