« on: February 20, 2013, 06:04:44 PM »
To me it was an international purchase so first of all I have to pay 50 bucks just for their mistake.
Second, BH and Adorama lately are showing one price and then changing it in the cart to be able to sell at lower prices, as it happened with a camera I bought last week and you can try it on most canon products.
Second, I do not want or need the pixma printer nor the 40mm pancake lens.
The price is not like it should be 2400 and shows 240 dollars. A 300 dollar discount is completely plausible. Now I cannot even purchase the camera because it is not listed and my credit card is now maxed out. I am seriously in a deep problem here as I need this camera to be delivered before the 3rd of march and last time my credit card took 3 weeks to give me back my money.
I noted your comments regarding needing to place an item into the basket to see the lower price, and welcome this opportunity to explain why this is.
Retailers like Adorama have the legal right to set their own prices independently, but some manufacturers place restrictions on how those prices may be communicated.
Because our price on this item is lower than the manufacturer's "minimum advertised price," the manufacturer does not allow us to show you our price until you take further action, such as placing the item in your shopping cart, or in some cases, proceeding to the final checkout stage. The steps required depend on the details of the manufacturer's minimum advertised price policy. Taking these steps allows Adorama to show you our price consistent with our goal of always offering you the lowest possible prices on the widest selection of products.
This won't require you to purchase the product. You can easily remove it from your cart if you decide not to buy it.
We realize that this is an inconvenience and are regularly working to educate manufacturers on how their policies impact our customers.
Regarding your credit card: at Adorama we do not make a charge until an item actually ships. As this item did not ship, you have not been charged.
I hope this helps, but please don't hesitate to come back to me if I can assist with anything else, now or in the future.