October 24, 2014, 03:48:21 AM

Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - qwRad

Pages: [1]
OK, great, this should be clear case then. Just remind them that the camera is covered by the EU-wide two year warranty and they should charge the repair fee directly to Canon. If they refuse there is probably a consumer rights protection agency or similar in Germany where you can file a complaint against the service center. You could also maybe contact Canon Germany directly and explain the thing and see if they will refund you for the repair cost afterwards.

As a last resort you could always send it to Finland where you had good service in the past ;)

150K is a general guideline.  Can be frustrating if it fails early, but no idea how camera has been treated or cared for.  Shock and drops, even if the camera is protected in a padded case/bag can play havoc on the insides. 

Send it in to CPS and send a note with it.  Maybe you will have to pay for it, maybe you won't.  Also depends what Canon finds, like if their is some metal debris that has been kicking around then they may change you.  Depends on what is considered wear, or what is abuse. 

My car may have a 100K mile warranty, but if I never change the oil and drive it until it is dry, something tells me I am paying for the new engine.

This is all true but since in 30K is not even close to the 'general guideline' this case should be clear warranty repair since the unit is under two years old and bought from EU. The law states that the product must function for two years in it's intended purpose with normal usage. Since there is no changing the oil or similar maintenance things the user should perform in a 5D3 it should work fine for two years with normal (light with 30K) use as is the case here.

If you have been shooting time-lapses 24/7 and it fails with 700K shutter count it's another matter of course. Or if you have dropped the thing or there is moisture damage from excessive rain for example. (That's another debate what is covered by warranty there since they advertise water resistance)

In any case if Canon can't prove that the shutter broke due to abnormal usage (dropping, keeping the camera in a sauna/freezer/lake, driving over it or some such obvious neglect) then they will have to pay for the repair.


How old is the camera? Since you used EUR as a currency I assume you have bought it from within the EU. If that is the case then it is covered by the two year warranty period mandated by an EU Directive (http://europa.eu/youreurope/citizens/shopping/shopping-abroad/guarantees/index_en.htm) that is valid even if the manufacturers stated warranty is only one year and Canon will pay for the repairs.

I live in Finland and I had the same ERR30 problem and failed shutter on my 5D3 and I took it to the local CPS certified repair center and they replaced the shutter free of charge. The invoice clearly states the cost of the work and parts is charged to Canon Netherlands as a warranty repair. My unit had probably closer to 60-70K shutter count when I took it in and it was only 6 days to two full years from purchase date.

If it's older than two years I guess they can say that 150K shutter "promise" (bullshit marketing if they don't honor it, in my case I am happy) is just an average and your camera broke due to normal wear an tear. Also I would think that if I had like 400K+ shutter count within the two year period they could argue that it has not been in "normal" use and they could refuse to pay for the repair.

Software & Accessories / Re: Messenger Bag for my 5D3+24-70+70-200
« on: September 30, 2014, 03:25:59 AM »
I have the Tamrac Rally 6 5 and use it occasionally with my 5D3 + 24-105L + 70-200 f/2.8 II and it leaves the third space left for one lens (you could fit a UWA zoom there or two small primes stacked) or a flash. The outside mesh pockets are also useful for carrying flashes/gorillapod/blower or misc items. The front zippered pocket fits a couple of filters and spare batteries + cleaning cloths and lenspens etc. nicely.

Mind you that it is not very feasible to carry the 5D3 with 70-200 attached in the bag if you want to fit much else there, you have to lay the combo sideways into the bag and you can fit some small lenses in the compartments under the lens barrels but nothing too big. Also if you use a grip on the body it is possible to squeeze the camera in the bag but it is not designed to fit well and will be bulging pretty badly.

Something I sometimes wish is the ability to add a small ultrabook into the bag with my other gear but unfortunately the compartment in there is too small for any 13" laptops and only works for tablets but those fit well even with nongripped 5D3+24-105+70-200 in there.

I wouldn't call the bag extremely well padded but there is enough protection for small bumps if you handle it carefully. Overall I'm quite happy with it for the price.

EDIT: I have the Rally 5 and not the 6, difference being the 5 has the small compartment for a tablet and the 6 does not but otherwise they seem to be basically the same.

Lenses / Re: Should I choose the 70-200 2.8 II?
« on: December 18, 2013, 05:02:17 PM »
Hi, the 70-200 + 5D3 is a killer combo but here is my opinion:

I have both the 70-200 2.8 II and the 70-300L + the 5D3. I rarely take the 70-200 with me if i'm going on a vacation or a trip. It is just too heavy for hiking/carrying around all day. The 70-300L is much better in this regard and as a bonus it's longer. If you add a 24-105 or 24-70 you won't need anything else for general purpose shooting.

The image quality is of course a bit better on the 70-200 (especially when stopped down to f/5.6 or f/8) but mainly noticeable in the corners. For situations other than very dark dawn or dusk or pixel peeping test chart shots the 70-300L will deliver quite good enough image quality compared to the 70-200 and does so in a much more travel friendly package. The IS and AF are also on the same level in my opinion. You can also ad a 1.4x Kenko TC but I've found almost no difference just cropping the image.

Then again the 70-200 will be used exclusively when I'm shooting an event, a wedding, sports indoors or portraits. But these will be things I will go to shoot for one or a couple of days as the main thing and not a holiday or a trip.

So in my opinion it depends on your shooting needs. If you plan to use the lens as a general purpose tele on vacations and trips then go for the 70-300L and maybe buy a 50/85 f/1.8 or a macro to accompany it. But if you must have the best IQ in a zoom or need the low light cabapilities for event/indoor shooting and are prepared to carry the weight around if you occasionally use it as a general purpose lens then go for the 70-200.

Or you can do what I did and end up getting both :)

Very interesting release. Would be a great and light high system for wide landscapes while hiking with a 17mm TS-E or even the suggested dark horse Nikon 14-24 f/2.8. With the long teles (especially fast) the weight savings aren't that great and of course there's the issue of AF for tracking etc.

From the video http://youtu.be/bnvgceTEV3c that was linked to this thread a while back I have two issues though.

1) The shutter sound is quite loud vs. the recent silent modes from Canon. This I can live with.

2) Battery-life just plain sucks. The reviewer says "under 300 shots" with the A7r which is just laughable. Imagine a a week long hiking trip or even a weekend trip. All the weight you save vs. a 5D3 for example would be negated by all the batteries you would have to lug around... ;)

My 5D3 (FW 1.1.3) works fine with the Kenko 1.4x PRO 300 DGX (blue dot) even if I have AFMA enabled. Lenses tested so far are 70-300L and 24-105L and both had AFMA adjustments by lens on both tele and wide ends.

My 5D3 (FW 1.1.3) works fine with the Kenko 1.4x PRO 300 DGX (blue dot) even if I have AFMA enabled. Lenses tested so far are 70-300L and 24-105L and both had AFMA adjustments by lens on both tele and wide ends.

Software & Accessories / Re: "Best" budget filters?
« on: October 26, 2012, 06:33:49 AM »
I use Hoya HD series filters. They are tougher than normal filters and are easy to clean. Much easier vs. a couple of the Pro1 Digitals I have. I can recommend them and they are not much more expensive than the Pro1 and good quality.

Here is a video:

Pages: [1]