October 20, 2014, 09:35:21 PM

Author Topic: 24-70 II slight clicking sound when zooming  (Read 39287 times)

zaku178

  • SX60 HS
  • **
  • Posts: 9
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #150 on: December 02, 2013, 11:56:55 PM »
I can't believe this thread was originally made in June.  Is there anyone who picked this lens up around Black Friday (via the $1799 sales @ B&H/Amazon) who has gotten a copy with the problem?  In other words, is it safe to order now, or is the problem still ongoing even now in early December?

It's all by luck, I've had ticking copies from 02, 04, and 06 serials. I got a ticking 06 in mid November and I was lucky my new 06 copy did not tick or squeak.

canon rumors FORUM

Re: 24-70 II slight clicking sound when zooming
« Reply #150 on: December 02, 2013, 11:56:55 PM »

Viggo

  • Canon EF 300mm f/2.8L IS II
  • *******
  • Posts: 2082
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #151 on: December 03, 2013, 02:20:26 AM »
Yeah, my mind is blown too, as I thought I just had a bad luck, but it seems I was just one out of very many with same issue.

I have used the 2470 almost exclusively, and a lot, and so far mine does not have the squeak. And for someone from canon stating it's normal? Wow, I would be rather upset..
1dx, 24-70 L II, 50 Art, 200 f2.0 L

Ruined

  • 5D Mark III
  • ******
  • Posts: 649
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #152 on: December 04, 2013, 07:55:08 PM »
I can't believe this thread was originally made in June.  Is there anyone who picked this lens up around Black Friday (via the $1799 sales @ B&H/Amazon) who has gotten a copy with the problem?  In other words, is it safe to order now, or is the problem still ongoing even now in early December?

It's all by luck, I've had ticking copies from 02, 04, and 06 serials. I got a ticking 06 in mid November and I was lucky my new 06 copy did not tick or squeak.

...YET! ;)

Ruined

  • 5D Mark III
  • ******
  • Posts: 649
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #153 on: December 04, 2013, 07:56:46 PM »
Yeah, my mind is blown too, as I thought I just had a bad luck, but it seems I was just one out of very many with same issue.

I have used the 2470 almost exclusively, and a lot, and so far mine does not have the squeak. And for someone from canon stating it's normal? Wow, I would be rather upset..

It is unacceptable, yeah, and I bet expensive to fix given how many lenses are affected.  Amazon had to pull down the product page for some time which indicates a lot of people were returning them.

I, too, am wary of the build quality of this lens.  And still ticked they failed to implement image stabilization like Tamron did, who are apparently innovative now  :o

entlassen

  • PowerShot G1 X II
  • ***
  • Posts: 74
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #154 on: December 04, 2013, 08:15:03 PM »
The $1699 price is back again.  But is it safe to pull the trigger?!

sunnyVan

  • Canon 70D
  • ****
  • Posts: 259
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #155 on: December 04, 2013, 09:06:15 PM »
I haven't been following this thread.  I just got mine abt 10 days ago.  So far no problem at all. No clicking noise.  Mine appears to have been made in aug2013 if I'm reading correctly. 
6D, 24-70 2.8L II, 16-35 F4L IS, 17-40L, 100 2.8L, 70-200L F4 IS, 85 1.8, 135L, Sigma 35 1.4, 600Ex-RT, Rokinon 14mm, EOS M

entlassen

  • PowerShot G1 X II
  • ***
  • Posts: 74
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #156 on: December 04, 2013, 09:44:08 PM »
I haven't been following this thread.  I just got mine abt 10 days ago.  So far no problem at all. No clicking noise.  Mine appears to have been made in aug2013 if I'm reading correctly.

May I ask what are the first 3 digits of the serial, and from which store?

canon rumors FORUM

Re: 24-70 II slight clicking sound when zooming
« Reply #156 on: December 04, 2013, 09:44:08 PM »

sunnyVan

  • Canon 70D
  • ****
  • Posts: 259
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #157 on: December 04, 2013, 10:03:53 PM »
I haven't been following this thread.  I just got mine abt 10 days ago.  So far no problem at all. No clicking noise.  Mine appears to have been made in aug2013 if I'm reading correctly.

May I ask what are the first 3 digits of the serial, and from which store?

082 buydig.com
6D, 24-70 2.8L II, 16-35 F4L IS, 17-40L, 100 2.8L, 70-200L F4 IS, 85 1.8, 135L, Sigma 35 1.4, 600Ex-RT, Rokinon 14mm, EOS M

b7a4

  • SX60 HS
  • **
  • Posts: 3
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #158 on: December 04, 2013, 10:31:55 PM »
What does this clicking sound like?

entlassen

  • PowerShot G1 X II
  • ***
  • Posts: 74
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #159 on: December 04, 2013, 10:43:18 PM »
I haven't been following this thread.  I just got mine abt 10 days ago.  So far no problem at all. No clicking noise.  Mine appears to have been made in aug2013 if I'm reading correctly.

May I ask what are the first 3 digits of the serial, and from which store?

082 buydig.com

Thanks.  I'm glad to see that they are slowly move forward in the batch months.

docsmith

  • Canon 70D
  • ****
  • Posts: 297
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #160 on: December 05, 2013, 06:43:35 AM »
It is pretty upsetting that Canon allowed such QC issues on any lens much less a premium lens for so long.

I am on my 4th copy.  This one is optically fine, no click, no squeak, but a single very tiny bubble in the front element.  I can't find any impact on IQ, and may keep this copy, largely because I am more concerned about what problem the next lens I get has given everything I have read in this thread.

BTW, my tally: first copy: 032-loud clicking, second copy: 032-loud clicking, third copy: 062-AFMA/softness issues at 70 mm, and 4th copy: bubble in front element.

So, I'll either keep this copy, send it in to Canon under warranty, or I will return it for a refund and keep my 24-105 for at least another year.

Ruined

  • 5D Mark III
  • ******
  • Posts: 649
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #161 on: December 05, 2013, 01:01:58 PM »
It is pretty upsetting that Canon allowed such QC issues on any lens much less a premium lens for so long.

I am on my 4th copy.  This one is optically fine, no click, no squeak, but a single very tiny bubble in the front element.  I can't find any impact on IQ, and may keep this copy, largely because I am more concerned about what problem the next lens I get has given everything I have read in this thread.

BTW, my tally: first copy: 032-loud clicking, second copy: 032-loud clicking, third copy: 062-AFMA/softness issues at 70 mm, and 4th copy: bubble in front element.

So, I'll either keep this copy, send it in to Canon under warranty, or I will return it for a refund and keep my 24-105 for at least another year.

Its a $2299 lens. Any bubble, even small, is unacceptable IMO.  That is a major defect... if it was $250 noname brand okay, but even with the double dip its still $1700.  Get either refund or fixed IMO.

spicytofu

  • SX60 HS
  • **
  • Posts: 1
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #162 on: December 09, 2013, 12:36:01 PM »
So I would like to add to this post, just received mine at work. I am in a normal office building with HVAC running and IMMEDIATELY, I knew there was something wrong with the zoom. Zooming in to 70mm sounded find, but zooming out to 24mm I noticed clicks. Thinking I was going insane, I did it several times hoping it would go away. It did not. So like many and not so many others on here, I was one of the unlucky ones. Batch number is 032xx. I hate to go thru the hassle of returning so Im deciding if i can just live with it and then do an RMA towards the end of the warranty period. (Im betting that I will receive another 032 replacement anyways)

Anyone who has the clicks, any word on IQ? And also, I shipped it to my work. Anyone did the same and is/are having issues with Canon rebates?

Thanks

canon rumors FORUM

Re: 24-70 II slight clicking sound when zooming
« Reply #162 on: December 09, 2013, 12:36:01 PM »

Ruined

  • 5D Mark III
  • ******
  • Posts: 649
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #163 on: December 09, 2013, 05:05:45 PM »
So I would like to add to this post, just received mine at work. I am in a normal office building with HVAC running and IMMEDIATELY, I knew there was something wrong with the zoom. Zooming in to 70mm sounded find, but zooming out to 24mm I noticed clicks. Thinking I was going insane, I did it several times hoping it would go away. It did not. So like many and not so many others on here, I was one of the unlucky ones. Batch number is 032xx. I hate to go thru the hassle of returning so Im deciding if i can just live with it and then do an RMA towards the end of the warranty period. (Im betting that I will receive another 032 replacement anyways)

Anyone who has the clicks, any word on IQ? And also, I shipped it to my work. Anyone did the same and is/are having issues with Canon rebates?

Thanks

If you don't like the clicks you should immediately return the unit to the retailer for refund or replacement.

The reason I state this is because Canon repair has been sending unrepaired lenses back to individuals in this thread and others informing them that clicks and squeaks when zooming are "normal" operation for this lens.  In other words, you are going to have a hard time getting Canon to fix it, so save yourself the greater hassle later by going through the lesser hassle of exchanging it or returning for refund now.   I would assume this is because the cost of fixing the clicks/squeaks is large likely due to the scale of the problem.
« Last Edit: December 09, 2013, 05:08:06 PM by Ruined »

sunnyVan

  • Canon 70D
  • ****
  • Posts: 259
    • View Profile
Re: 24-70 II slight clicking sound when zooming
« Reply #164 on: December 09, 2013, 05:49:21 PM »
So I would like to add to this post, just received mine at work. I am in a normal office building with HVAC running and IMMEDIATELY, I knew there was something wrong with the zoom. Zooming in to 70mm sounded find, but zooming out to 24mm I noticed clicks. Thinking I was going insane, I did it several times hoping it would go away. It did not. So like many and not so many others on here, I was one of the unlucky ones. Batch number is 032xx. I hate to go thru the hassle of returning so Im deciding if i can just live with it and then do an RMA towards the end of the warranty period. (Im betting that I will receive another 032 replacement anyways)

Anyone who has the clicks, any word on IQ? And also, I shipped it to my work. Anyone did the same and is/are having issues with Canon rebates?

Thanks

You paid such a hefty sum and you're willing to live with imperfection?  You're too nice a customer.  Try another seller. 
6D, 24-70 2.8L II, 16-35 F4L IS, 17-40L, 100 2.8L, 70-200L F4 IS, 85 1.8, 135L, Sigma 35 1.4, 600Ex-RT, Rokinon 14mm, EOS M

canon rumors FORUM

Re: 24-70 II slight clicking sound when zooming
« Reply #164 on: December 09, 2013, 05:49:21 PM »